Customer Ratings & Reviews

A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

Very professional they know what they do and the are very kind and understandable

The agents delivered my washer and dryer on time and setup was fast. Thank you

I will always have a Geek squad plan on anything I buy from Best Buy. They stand by anything they sell and don’t give you a hard time when a product fails

I haven’t used it but I guess it’s good. I guess the service is good.

Professional service d knowledge kind and punctual

Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.

Love that I bought a extra warranty because you never know and so far haven't had to use it at all

Well worth the 5 year coverage. Glad we purchased.

Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

I'll give 5 stars for the option to protect my device. I haven't had to use the protection yet though, so 5 stars just for the ability to do so. This is useful since it is for a washing machine.

Not bad when you purchase a expensive item. They really protection you from any future damages.

Happy I haven't had to use it! Insurance is always a rip off until you need to use it. If you have the funds it provides peace of mind.

They where great they installed washer quick and then they took old one very happy

Looks great, work’s awesome, everything about it is perfect

I am soooo glad this Samsung washer came with Greek squad protection.

So far outstanding agents. I have not had any issues.

We are very happy with both appliances that we purchased and we were happy to get the warranty just in case there is something that happens