Customer Ratings & Reviews

Hopefully I don't get to use it-its good to have just in case

I havent had any problems with my washer and dryer. I havent had to use this.

So far I haven't had any problems where I need to call in The geek squad so I'm satisfied

Always good to have even though i haven't needed to use it yet.

Buying a replacement washer and dryer is never a welcomed expense. Luckily we had our LG appliances for 15+ years with only one service call. No one wants this money outlay for new appliances, and to add on the service is an extra cost, but the peace of mind is so worth it. Best Buy’s no questions asked policy for a service call is worth every penny. Try to find a repairman the day after a houseful of company leaves you with a million towels and sheets to launder. You’ll pay more for his service than the service plan!

As right now I have been using it for little time, and they are good. But the test is until later

The best warranty ever............................

Reasonably priced protection my old machine failed in three years with no geek squad had to replace it.

Love this feature. Never have enough service these days.

Did an awesome job putting on my screensaver?That was under warranty, did not give me no hassle

Firat appliance purchased as homeowners and jts lerfect

I love the geek in the squad. Always doing the right thing to help out the customer!!

Always the best service! We love geek squad for all of our purchases!

It’s nice to have the extra warranty coverage. We always buy extended warranty. The technology of the newer appliances makes it difficult for the average Joe to work on the appliances. I sleep better at night knowing I have warranty coverage.

Super easy to use. Geek squad warranties are amazing.

I have always gotten Geek Squad Protection on all of my major Electronic Purchases and they have yet to let me down when it comes to needed assistance

Highly recommend this . Its worth the peace of mind.

Sometimes these extended warranties don't pan out, this is twice with 2 different appliances that it paid for itself!! Had an LG washer, great machine but for some reason the wifi would not always activate. Had Geek squad come to look at it and they replaced some parts, but issue remained. Geek squad then send out another company to look at it and he ordered another part. I then get a notification a couple weeks later that Best Buy is replacing my washer with a new one because they can't get the part! Win for me - use the washer for two years and only cost me the price of a 5 yr warranty!!!!

Peace of mind. it’s that simple. When you purchase something From Best Buy You already expect quality. But there’s nothing wrong and it’s a very smart investment to get a guarantee, especially for five years and especially for a washer or dryer. To know that if in the unlikely event anything should go wrong I don’t have to deal with the manufacture. I don’t have to deal with making 10,000 phone calls. I could just simply call a Best Buy. It’s broken they come by they take the old one away and give me a new one you can put a price on that you just cant I can’t imagine anybody not getting the warranty

Best brand of washer and dryer set I’ve purchased. Will definitely purchase again in the future.