Customer Ratings & Reviews

I love the Geek Squad extended warranty program, they never give me a hassle on a return and I've returned a lot of merchandise from Best Buy.

The agents dropped them off and connected them to the water and electricity

Excellent space savers. Look small but surprisingly

They setup and wall mounted my 65 inch TV and sound bar. They did a great job. Mounted both items exactly where wanted. Answered all my questions and even let me know how I could expand sound system wirelessly.

Had a lot of problems with Washing machine after multiple visits and run around 9 months later is was replaced!

The Geek Squad has always given me service that is technologically thorough, and delivered that service in a gracious manner. All explanations have been phrased in language easily understood.

I am so happy that Best Buy Appliance Rep Linda talked me into this purchase. I have nothing bad to say about my LG front loading washer. I love it. It is efficient, quite, fast and pretty. Save up to buy one for yourself!

HAVE NOT HAD TO USE YET BUT FEEL BETTER KNOWING I HAVE IT

Good fast delivery, nice seller Good seller,I am very happy

Gives me peace of mind knowing that my recently purchased products will be covered in case of needed service. Being a recent widow this brings me comfort.

Excellent job! Can't go wrong with anything here. Anything happens to my machine they come and fix really fast! Well recommend to pay Xtra bucks for it

Well I got this 3 year protection plan. I haven't had to use it yet and hopefully I never have to. 3 out of 5 stars wouldn't change a thing.

Really nice and professional and helpful! Would definitely recommend.

Well, I want my 25 Best Buy Points, so here goes. I bought the Geek Squad Protection Plan with hopes they cover and/or fix everything the plan states they will. Have not had to use it yet. So far so good.

I haven't had to use this for my washer/dryer ...and hope I don't, but in the past I've valued the protection plans at Best Buy. Geek Squad can't be beat!

Great customer service and professional with delivery.

Geek squad protection has saved me a few times. I always recommend it!

Haven’t had to use yet so unsure 5-star. Expect all will be good.

Never been a fan of extended warranties (if the product is quality, why need it?). Bought a refurbished floor model washing machine that failed after 3 weeks. I call and no hassles and it was replaced.

This was a big purchase for my house and I would like to insure that its well taken care of.