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Customer reviews

Rating 4.6 out of 5 stars with 5711 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,711 reviews
  • Rated 5 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my dryer. Very professional,polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth to get the protection specially for expensive items. They even exchange our refrigerator without any cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good when used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall geek squad warranties are good. They will replace or repair when needed, however, most appliances don't tend to fail within the first three years. When they do, often it's a defective unit that will be covered by the manufacturers warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service when used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall geek squad warranties are good. They will replace or repair when needed, however, most appliances don't tend to fail within the first three years. When they do, often it's a defective unit that will be covered by the manufacturers warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Appliance Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think the pricing is a little high. But when you’re concerned about breakdowns of an high priced appliances, you’re willing to pay the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we chose to get the5 year plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to not have to worry about repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection plan! Hopefully we will not have to use it any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there, Stan! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    5 yr replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty from Best Buy is the best they always come when you call and if I have any issues they replace the items as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best buy's Geeksquad protection. I have used it in the past and always get it to protect my appliance investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a Geek Squad warranty. Verify reliable warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the new Insignia washer which broke in 3 weeks. Made replacing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used them yet but hopefully all good. Just bought it in case I need it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection is always great to have on products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my new set washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of the machine well made !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician service was great and they explained all the features very simply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don’t have to use this but in the past with major appliance, we had issues and with this protection plan we feel safe

    I would recommend this to a friend