Customer Ratings & Reviews

Due to the electronics on appliances, we didn’t hesitate to purchase the protection. Geek squad is great to work with!

Hopefully never need to use this product! So far so good

Great coverage. It’s a must ! Covers just about everything

Best buy has always backed their service. I've used it on all my big purchases.

Don’t like them but you need to have them with all the electronics used today

Good deal.I bought it with a warranty, I hope it won't be needed.I am very satisfied

This product is necessary because of you product has any issue you hava protection

Coverage well worth given the usage of washer in a household.

100% Recommended for all your Appliances the 5-Year Standard Geek Squad Protection

We bought a washer & dryer, very pleased with the installation & they work great

So glad Bestbuy offers this. If anything goes wrong I am covered.

This warranty is great to have in the event of any breakdown

I love geek squad they make everything so easy and I have piece of mind

It will prove it’s worth when needed. Nice to know it’s there just in case.

Awesome plan for any replacement issues you may have for anything you purchase electronically

Geek Squad Protection is definitely worth it to keep the maintenance and longevity assurance.

Hopefully I will not have to use this, but at least I have it in case I need it.

Simply amazing. Best Buy is the spot that I shop now.

Feel very comfortable having this coverage, because things happen

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!