Customer Ratings & Reviews

Do not ever buy an appliance without having Geek Squad on it. They replaced the machines with no questions asked because it was broken and did not have parts or the machine. Worth every penny exponentially.

over all seems good but I'll call a appliance person before geek squad as i feel they may not leave in good parts came with cause this thing had problems from the start like you push button bunch of time and it wont even start like old switches .don't trust them

they set up my washer and dryer very quickly and removed my old units. they were fast and friendly.

Theyve been great at answering my questions and concerns

Outstanding installation and support. When dryer stopped working, geek squad provided prompt support to swap out with replacement. Although had to initially go through manufacturer warranty process (poor service) once approved for warranty replacement geek squad and Best Buy came through quickly and efficiently. Highly recommended, especially when in home service and installation is required.

In the past I have skipped the additional Geek Squad protection with appliance purchases. However, the newer appliances have significant electronics / controls equipment... and that has a greater risk of failing. Sure enough it did with our new washing machine, but it was simple to scheduled the repair thru Best Buy and the service tech was great. It's the way to go!

This is definitely worth it! My old washing machine weights broke and the washer sounded sooo loud. They came and looked at the washer and promptly replaced it for me!

I just bought the dryer in late June 2024. Hopefully I will never have to use the 5 yr Geek Squad warranty I bought for it, but NO WAY was I going to settle for just the one year GE warranty.

Bought this plan for my washer. Five months after buying the washer and this plan, my washer had a leak. It was a disconnected tubing and was fixed quickly for free (would cost over $200). Yeah it would be still under the manufacturer's warranty but from what I have read it could be a headache to get help from them.

Have not received this yet as it is on back order. But have watched many videos, & read the reviews. They are all pleassd with this LG Combo. Can't wait to get it & use it

The agent installed the washer and made you sure it was working properly before he left.

Always go with the Geek Squad warranty. Life happens, accidents happen, manufacturers defects happen. Geek Squad warranties protect you and your purchase. If Geek Squad can't fix it no one can.

Not sure yet. I haven't had to use it. So I can't give it a fair review

The team who did the installation was very professional and service oriented. Great Experience

I have always been told to purchase extended warranties and have never really needed to use them or I am often disappointed with the coverage that is given. I found myself having to use the Geek Squad protection one time and they were amazing. They gave me all of the options and made sure that I received the best option. I will never make a purchase without it again.

Items work very well , look very nice and hoping they last for years to come .

Love all their warranty services and packages! Recommend

Great! So worth it! I will always purchase Geek Squad Protection.

No complaints, I tend to buy with most more expensive purchases.

Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400. I went back & forth with warranty division but finally got things resolved.