Customer Ratings & Reviews

I was so happy that I had the 5 year Geek Squad Protection Plan. I had an internal problem with my Maytag Washer and the Protection Plan kicked in and they replaced the washer when it could not be fixed. Everyone was nice about the problem and now I have my new replacement washer. So I have renewed the plan when it came up.

use protection. 5 years of safety. dont want regrets without using protection!

Great protection plan! I thought it started coverage after the warranty ends but im not sure because the protection plan says good thru 3/2025 and if the warranty is 1 yr then the protection is actually only 2 yrs. However the geek squad description says it starts after the warranty ends so i have no idea.

Geek Squad came and explained everything when they dropped off the items. They were very thorough. I really appreciated them explaining everything.

Very pleased with this combo washer/dryer will fit right under my counter top. Glad l git tge Geek Squad warranty. Peace of mind if l need them.

Love the extra protection plan now I don’t have to worry as much if the system malfunctions

Geek Squad is always good to have, it really pays off to have it in the long run.

I had a service call from agent Shawn who was able to quickly resolve my problem after no help from the 800#. Highly recommended! He works out of the Cranberry store.

Works super good, very heavy! Just pay for delivery lol

He came out a few times to Fix, the different washers was very pleasant.Need to call back again.Since my soap drawer is broke.

Purchased the 5 year extended warranty through the geek squad for our Samsung washer. Although I haven't had to use them yet, it is nice to know I have the added protection if needed.

We always get the Greek Squad warrantee of high dollar purchases. Quick and easy one stop shopping. I’m sure there are other options, but have always been pleased the BB when I needed to call.

Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

I love my dryer. This brand last for ever. The purchase was so easy and personnel at the store were very helpful and attentive

Usually I don't buy warranty plans but decided to buy it for my washer and had to use it right away, it was really easy and painless to file a claim and got my washer fixed.

I have used this service previously and it was very good and service was very professional when it was needed.

Based on reviews… which said that the LG washer and dryer that I bought are excellent but periodically they ship lemons, I decided to subscribe to the geek squad protection plan. I've never done this before but the reviews said that when the machines are lemons they're truly lemons and will need to be replaced over a period of time. But once you get them working they work very very well.So far so good. I haven't had to use the geek squad warranty so I'm keeping my fingers crossed. I'm hoping my first washer and dryer ordered aren't lemons.

I work in insurance and kniw how important protection is especially on machines that coat this much. Im thankful for the service.

we love it alot we needed it badly for are big family thanks so much

Explains well. Much needed and worth getting help in maintaining proper functioning of this equipment.