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Customer reviews

Rating 4.6 out of 5 stars with 5724 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,724 reviews
  • Rated 5 out of 5 stars

    5 Year Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy that I had the 5 year Geek Squad Protection Plan. I had an internal problem with my Maytag Washer and the Protection Plan kicked in and they replaced the washer when it could not be fixed. Everyone was nice about the problem and now I have my new replacement washer. So I have renewed the plan when it came up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use protection. 5 years of safety. dont want regrets without using protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage time frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! I thought it started coverage after the warranty ends but im not sure because the protection plan says good thru 3/2025 and if the warranty is 1 yr then the protection is actually only 2 yrs. However the geek squad description says it starts after the warranty ends so i have no idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explaining Washer and Dryer installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and explained everything when they dropped off the items. They were very thorough. I really appreciated them explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this combo + Extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this combo washer/dryer will fit right under my counter top. Glad l git tge Geek Squad warranty. Peace of mind if l need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection plan now I don’t have to worry as much if the system malfunctions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good to have, it really pays off to have it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a service call from agent Shawn who was able to quickly resolve my problem after no help from the 800#. Highly recommended! He works out of the Cranberry store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super good, very heavy! Just pay for delivery lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came out a few times to Fix, the different washers was very pleasant.Need to call back again.Since my soap drawer is broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year extended warranty through the geek squad for our Samsung washer. Although I haven't had to use them yet, it is nice to know I have the added protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like BB Geek Squad Extended Warranty over other op

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Greek Squad warrantee of high dollar purchases. Quick and easy one stop shopping. I’m sure there are other options, but have always been pleased the BB when I needed to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. This brand last for ever. The purchase was so easy and personnel at the store were very helpful and attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don't buy warranty plans but decided to buy it for my washer and had to use it right away, it was really easy and painless to file a claim and got my washer fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service previously and it was very good and service was very professional when it was needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Based on reviews…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on reviews… which said that the LG washer and dryer that I bought are excellent but periodically they ship lemons, I decided to subscribe to the geek squad protection plan. I've never done this before but the reviews said that when the machines are lemons they're truly lemons and will need to be replaced over a period of time. But once you get them working they work very very well.So far so good. I haven't had to use the geek squad warranty so I'm keeping my fingers crossed. I'm hoping my first washer and dryer ordered aren't lemons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in insurance and kniw how important protection is especially on machines that coat this much. Im thankful for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it alot we needed it badly for are big family thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explains well. Much needed and worth getting help in maintaining proper functioning of this equipment.

    I would recommend this to a friend