Customer Ratings & Reviews

We had a washer explode and then had to wait three weeks to get a new one even though we had this warranty. We kept getting the run around from Best Buy. Also when you get a new replacement item the protection plan is over even though it's supposed to be for five years.

The gentlemen were very efficient and seemed to be careful about the install

Excellent and very helpful they come right to your home and are quick to access the situation and resolve any issues you have

Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

The service man came on the time expected. He definitely knew what he was doing.

I love my washing machine. it's kind of like a smart watching machine. you don't have to worry about small medium or large loads. As you put the clothes in, the machine puts in just enough water for the load so there's no overload there's no underload there's just a perfect match for the load you have. this machine is great

I am not sure what to think about this protection. I have purchased it twice and needed it twice, but there is no prorating. Once the dryer is replaced, you need a new Protection agreement. I was six months in on a new replacement dryer. I am electing not to purchase this protection again. I will just get the unit repaired under warranty or replace at Home Depot.

I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

I always get extra protection when making big purchases. My last appliance I purchased I got the 3 year warranty and I never had to use it, Would definitely recommend.

I shopped around so long for a dryer and could only afford a used one but for about the same price I got this brand new Insignia dryer and it's one of thebest purchases lve made. This was the first Insignia product is made what since then the dryer a TV and I'm very happy with the brand. I have 4 kids so it's always going and it's great

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.

The Geeksquad installed my washer and answered all my questions I hope I never need them to service the washer for any problems that may arise but if it does I would feel confident in their servicing it.

They are so helpful they know all the right answers and when you ask them a question they know right away with the right answer is I don’t have to go ask anyone else there really knowledgeable about everything no matter what products you buy from them and get the protection plan on it on the protection plan there’s no questions asked when somethings wrong they take care of you

Great quality for the price. Nothing fancy, just right for apartments.

Haven't used yet lol but seems to be worth having.

I just got a warranty. There was no install of my dryer.

The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!

Very professional and helpful, made sure I was happy with my service

This protection is like having a double-edged sword because the company that created the device will also protect it under its warranty and repair coverage so double is better than single apply for the geek squad also!!