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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5703 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,703 reviews
  • Rated 5 out of 5 stars

    purchase the warranty, it is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad service plan. It is well worth it, as I used it to fix my son’s computer( free of charge) by putting a new operating System, and have the hard drive replaced( paid the material). I also get discount on appliance install, disc on warrenty plan,& free haul away. I love it. My2d year of subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reliable and durable product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome and has the reputation of being reliable. It is easy to take care of and clean and it does the job job like it said it would do. I would highly recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called in and had to exchange my front end washer for a top end loader. These guys made the transition easy and quick. They solved my problems with no question. I appreciate the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I highly recommend everyone purchase the warranty on your items you wouldn’t regret it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure the Geek Squad will be pro's if I should ever need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Rescue, With The Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad, Turned My Heavy Duty Appliance Into A Work Horse And Backed Up The Endurance, Performance, And Future Services And Durability, With The Geek Squad 3 Year Standard Protection Plan. Shout Out, Geek Squad To The Rescue, With The Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt expensive definitely worth every dime super nice and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like My 5 Year Protection Plan. I Think It’s A Great Idea To Have It. I’m Glad I Have It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage extender for my new washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions answered about new washer operation !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washing machine was not operating as required. The geek squad offered to immediately replace the unit. I was able to get the unit to work properly after turning the operation knob back and forth and resetting it to "normal" operations and it works very well now. I called the Geek Squad and they nicely cancelled a replacement washer. No problem !!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Haven’t had to use but glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made one bill all things covered by Best Buy as long as it’s purchased for them really good job with this one guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great value for your money! Don't hesitate and get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty has come in handed it's always good to have that little bit of protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really give a rating for this. I have not had to call for service yet. BUT, when I called the service number, the person ansering the phone answered my setup questions politely and patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to be helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad protection that comes with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast and tech fixed issue. Tech was fast to fix our problem

    I would recommend this to a friend