Customer Ratings & Reviews

Great, fast and tech fixed issue. Tech was fast to fix our problem

Geek squad support,, always a good idea, !!!!!!!!!

An updated warranty after a Gas Dryer replacement, a very nice thing for BestBuy to do. Their support is on point and I am glad to have the extra layer of product protection. I can vouch for BestBuy, they stand by their warranties.

The Geek Squad Protection plan has always been a must-have. Computers tend to have issues and appliances breakdown so its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance or other purchase without one.

The protection plan from Geek Squad has been a blessing for all my appliances that need repair. Have always with their immediate response for any repairs.

I always get the Geek Square protection when buying appliances.

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

A lot of people say not to do the extended warranties but for the price you almost can’t beat it on certain appliances. When you get close to the end of the five-year extended warranty you’re given an option of doubling it one more time for a fee. On a washing machine or dryer to have an extended warranty for 10 years for only $150 is almost a no-brainer! In 10 years time it more than pays for itself after just one visit!

This LG has a jumbo capacity and fit about 24 pounds of our laundry and was one of the few HE top-loaders to excel at cleaning. But like many HE top-loaders it wasn't so gentle on fabrics. Normal wash time is 75 minutes on heavy-soil setting; the TurboWash feature cuts time without affecting performance. Features include a steam option and SmartDiagnosis. It lets you transmit washer data by phone to technicians who will try to solve the problem without a housecall.

Haven't had to use it yet, but decided it was a good idea to have extended coverage for my new washing machine.

I am so thankful that I purchased this for my appliance. I have had to use this protection to replace a dryer for which the front glass had shattered without reason. The process is extensive with a 3rd party company to come out to see if they can repair issue that was not pleasant but after quite some time, the appliance was replaced.

Both appliances are very easy to use. We bought them about 2 months ago and so far both are working wonderful. I bought the 5 yrs extended warranty as well just in case.

it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought

it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought

Great price for piece of mind. We don't generally buy protection plans but felt out necessary with modern appliances

Excellent value for protecting my new GE profile washer/dryer combo. I have the peace of mind knowing my purchase is covered for 5 years. Thanks Best Buy!

I haven’t had to use my protection yet! I hope not to. Thank you

I feel the need to have a 5 year warranty on any product because things can unexpectedly go wrong. Even though the dryer I purchased is a high quality dryer I need assurance with the 5 year protection plan in place. I've used the protection plan in the past because we purchase many and its user friendly. Thank you

Wish installers had been better trained on Customer Service. It would have made the installation experience more pleasant. One instance installer kept telling me "No" including telling me not to ask so many questions, they had to get on to other jobs. I said in my business we never say "No" we try to make things work. His reply, "I wouldn't work for you."