Customer Ratings & Reviews

I'm a big believer of the 5-year warranty when you purchase a big appliance. I had my LG washer replaced free of charge when the technician could not fix the issue. I had the washer for 3 years and received a brand new one.

I love when it let me know when the cicle is done.

just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

Exceptional customer service happy with my purchase

Ourchased this on a black friday deal, and its been great so far. Very efficient with a superb “quick wash” mode that ovly takes 15 minutes.

We always like having a peace of mind and we've never had a issue using the protection plan

They did an awesome job getting it installed without any issues and were nice too!

Satisfy and secure with this purchase Protection plan

When you are investing in large appliances having Geek Squad is just a no brainer. Depending on what you buy they come to your home to service the item. I hope I never have to use it, but if I need it I know Geek Squad will be out to my home to service (or replace) my washer and dryer.

I wanted extra protection and this was affordable.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.

Excellent customer service. Great job providing detailed information that influenced decision making.

Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

Always a go to store for me! Thankful for Best Buy

Didn’t need service after all. No help needed………..

I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

Purchased Geek Squad protection for dryer as insurance in case dryer broke down within 5 years. Never had to use it yet but price was reasonable for the extra peace of mind the protection provides.

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.