Customer Ratings & Reviews

Excellent service although have to waited for several weeks for replacement. BestBuy replaced my less than 2-year old Samsung washer with a new one due to several malfunctions.

Gotta say I love this dryer it's very quite and has a lot of heat features. Highly recommended.

I'm very happy with the Geek Squad. They kept their schedule and did a great job installing my new washer and dryers and hauling out the old appliances without banging into any doorways or furniture. Friendly and knowledgable staff.

Geek squad brought the dryer to house during the hours they said they would come. They even called to let me know they were on the way to make sure we were home. Geek squad was very polite while dropping off dryer.

Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

I’ve been told I’m insurance poor, however the peace of mind is well worth it.

I usually don't buy extended plans but after having worked on my old washer at least a half dozen times before deciding to replace it, this was just peace of mind.

Very good customer service with Best Buy being long time buying from them. I never have an issue with finance offer to.

Good to have if you don't want to worry about possible expensive repairs. Laundry machines contain printed circuit boards and other electronic stuff that can cost as much as a new machine if they go out.

Those guys don't joke around when is talking about work, really professional and great communication... this 100% recommend

Had a couple scratches on washer we called and were immediately taken care of. Great service

I have had to use this coverage in the past and it gives me peace of mind having it, especially since they don't make items like they used to and they break down alot quicker now days.

Essential to make sure that your appliance keeps working at its best, even if it breaks down.

Always get the extended warranty because manufacturers usually don't cover what ends up happening.

I've used Geek Squad off and on for years. Their professionalism and capabilities speak for themselves. The protection plan gives peace of mind and affordability to a much needed service in today's world!

This is a no brainer for me. I have gotten this protection in the past and had proved to be a real life saver. Look, it's an insurance policy. Hopefully you won't need it. But if you do, you will be glad you have it.

It's worth it! Mad even on expensive equipment! If you already spent money on something, protect it! Do not be stupid!

Washer works perfect. I regret not buying the dryer. Washer bigger than expected

Geek Squad installers are professional and know what to do

Geek squad went above and beyond for us. Danny the manager turned our living hell into a great experience. We bout lg washer and went thru hell trying to get it repaired with a lg vendor via geek squad.