Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5740 reviews
(5,740 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was professionally done and was quick and on time
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer/dry combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived and installed on time and as expected
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy with Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been very happy with Geek Squad Protection plans. I like knowing that if I need Service I can count on the Geek Squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 year standar protection is great. I had already use it three time and every time they have help me right away, and I haven’t spend any extra money. I do recommend this protection because it saves you money
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great piece of mind to know the geek squad has my back if anything happens to my new Samsung washer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy buy buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase the warranty thru Best Buy they coverage is amazing
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system had to return due to lack of empathy from delivery team.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of Mind for 5years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You need more protection. Than stadard warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't know yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my new laundry washer. Hoping that Geek Squad will provide good service when the time comes.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service, In addition to Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, greatly satisfied with customer service provided. Very helpful in addressing my needs. Recommend this service depending on the product purchased but don't forget about your manufacturer's warranty as well
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service but I wish they will give you a shorted window for their visit.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
New washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done pretty good, havent used the wifi feature yet but planning to do so
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad installed my unit quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent delivered my washer and installed unit. Very clean and professional
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Geeks are a Good Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is definitely worth having. This service pays for itself.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great service to get when purchasing from Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad completed the return seamlessly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to review the product because it was broken. Geek squad was great about the return. They paid me quickly and were very helpful.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
