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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,740 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was professionally done and was quick and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dry combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived and installed on time and as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with Geek Squad Protection plans. I like knowing that if I need Service I can count on the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year standar protection is great. I had already use it three time and every time they have help me right away, and I haven’t spend any extra money. I do recommend this protection because it saves you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of mind to know the geek squad has my back if anything happens to my new Samsung washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy buy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the warranty thru Best Buy they coverage is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system had to return due to lack of empathy from delivery team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind for 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need more protection. Than stadard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new laundry washer. Hoping that Geek Squad will provide good service when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, In addition to Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, greatly satisfied with customer service provided. Very helpful in addressing my needs. Recommend this service depending on the product purchased but don't forget about your manufacturer's warranty as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but I wish they will give you a shorted window for their visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done pretty good, havent used the wifi feature yet but planning to do so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad installed my unit quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered my washer and installed unit. Very clean and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are a Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is definitely worth having. This service pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great service to get when purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed the return seamlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to review the product because it was broken. Geek squad was great about the return. They paid me quickly and were very helpful.

    I would recommend this to a friend