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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,740 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced leaking samsung. So far so good. Hope it doesn’t leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase an appliance without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Best Buy with the warranty with household appliances. For the price and service, it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set for any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set and the WiFi is amazing the color is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is excellent. Always professional and always provide professional service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this protection plan yet. I have never had an issue with Best Buy's service so I hope it is a good investment .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t purchase a household appliance without also buying a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought the dryer on time and promptly had it hooked up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all your appliances. Definitely gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for first time buyer appliances!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nesseasaty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have a Geek squad plan on anything I buy from Best Buy. They stand by anything they sell and don’t give you a hard time when a product fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Repair Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good service I recommend it to everyone, I called many time a had my washer and dryer stacked I ordres brackets was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really well. Coothes are nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by geek squad I recommend you to use their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected the washer and dryer by myself but it’s also a good idea to have the Quicks acting geek squad on hand in case you need them

    I would recommend this to a friend