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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,740 reviews
  • Rated 4 out of 5 stars

    Jo smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet so not sure how it will go if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service on my products. very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have especially when it comes to buying appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a great plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need the Geek Squad protection, but it is comforting to know that I will only need to deal with them in case of a repair, and not have to rely on customer service with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for peace of mind - especially important with high-value appliance purchases. Used for another appliance and it was a flawless system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad when you purchase a expensive item. They really protection you from any future damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered as they should have. My appliances were taken where they should have and installed as they should have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Lowe’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad seems to be better than warrantees purchased at Lowe’s. It was a hassle to get the refund at Lowe’s and geek squad covers power surges as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection! Highly recommend anyone investing in washer and dryers to consider protecting your purchase with Geek Squad! The Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a good job installing my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLERS WERE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. If I ordered something from best buy. I would want them to bring it to me. Good guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value. I wanted to protect my purchase. It gives me comfort to know I can rely on the Geek Squad to fix any issues that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been good to me on the few times i have needed them. Friendly, good service, and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional they know what they do and the are very kind and understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the service plan is a great option for peace of mind if

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need to use the warranty and my new LG washing machine works without fail. I bought it because without the warranty your stuck with no help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad for piece of mind. If something goes wrong they have you covered small or large and they are fast at getting the help you need.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good protection , and great coverage from geek squad

    I would recommend this to a friend