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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,740 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for big purchase so you know you are covered if it fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer installed both washer and dryer and hope I never have to use the warranty. However I purchased just in case there are any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome , they came and installed washers quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! I was given a washer that didn’t work. Was replaced due to insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad extended warranty program, they never give me a hassle on a return and I've returned a lot of merchandise from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to protect yourself now and pay up front for protection versus paying a ton more if you did not purchase any type of protection. Appliances are not built like it used to in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind knowing that my recently purchased products will be covered in case of needed service. Being a recent widow this brings me comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this new washing machine! Lots of different cycles to choose from and is very quiet. Geek squad installed very quickly with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked my washer up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives speedy accurate service...if you need help installing anything or just advice you can depend on geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys, and good team work skills, staff is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Can't go wrong with anything here. Anything happens to my machine they come and fix really fast! Well recommend to pay Xtra bucks for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Best Buy. Very happy with Geek squad. Always coming in clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast delivery, quick installation no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good when used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall geek squad warranties are good. They will replace or repair when needed, however, most appliances don't tend to fail within the first three years. When they do, often it's a defective unit that will be covered by the manufacturers warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service when used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall geek squad warranties are good. They will replace or repair when needed, however, most appliances don't tend to fail within the first three years. When they do, often it's a defective unit that will be covered by the manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet and hoping I never have to, but purchased for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this for my washer/dryer ...and hope I don't, but in the past I've valued the protection plans at Best Buy. Geek Squad can't be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees have been VERY helpful! I've needed them twice now, and both times, were FANTASTIC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad service is a good service plan to have, it protect you from headache of trying to fix things when they break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I got this 3 year protection plan. I haven't had to use it yet and hopefully I never have to. 3 out of 5 stars wouldn't change a thing.

    I would recommend this to a friend