Customer Ratings & Reviews

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.

Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

I had to get the protection plan just incase my product breaks down

Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

Having this protection on our appliances is vital for the home as this is a holiday home for us.

I'm very happy to have this 100 percent covered washer/dryer repair for everything they come to your home fix replace anything for 4 yeas.

Great protection plan. Geek squad installs and repair

I love the Geek squad plan,it give you an extra peace of mind.

The LG washing machine was delivered on time and in good order.

Crazy not to add geek squad warranty. Nothing seems to last long enough not to need it.

Since my plan began 9/12/17, I feel my evaluation done on 11/17/17 would be a bit premature and would tend to err on the side of being slanted as over optimistic which I am sure you can understand. The point is I am glad I bought it.

The guy mounted the stackable washer and drier quickly.

Delivery men came with the ordered parts I added to my bill hooked up everything …. Make sure you always purchase a warranty .

Had an issue and they came right out and took care of it.

This dryer had issues... my warranty is up and the dryer has torn up for the second time in 4 years.... dang I wish I would have purchased the 5yr warranty

I love my washer and dryer I can do o e big load also I can do my big Comforters without going to the laundry mat anymore love it

I called back to add my protection cause I forgot to ask for it and it wasn’t no problem with it the representative added on and that was that

I was told that the representative was going to install the new device and pick up the old one. But neither one of these things happened

Must have for any electronics made in these day. They don't make products like they used to.