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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 5,740 reviews
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting coverage on any item that is financed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain Priced Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never have to call them but they are top notch and what they do and what they know. The Geek Squad is clean, neat and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holdup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have nothing to do and like horrible hold music same sounds for an hour. Fun. Other than that it is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always prepared for the worst guys please listen to me always prepared for the worst get A protection plan please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installed them efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these LG washer and driers when we moved in December 2019. They have performed excellently. We highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the additional warranty for ease of mind if something has to go wrong after I purchased the washer. Hope I won’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plan in case of issues. Reasonably cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agents installed dryer very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a very good job installing my dryer,they did not damage anything.they were very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional knew what they were doing Excellent job and took old units away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan is always beneficial. I purchased a dryer and when I had a problem Geek squad came out with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great companion piece for my appliance. Excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get this the last time I purchased a washer & dryer. Bad mistake on my part. Didn't make it again when I purchased my washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please, please get protection. You never know what might be defective or something. Exta cash but worth it. Ge squad will replace or fix products at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and hopefully doesn’t have to be used. Nice to have a backup plan though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for your major appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth getting 5 year warranty from geek squad for your major appliances - exactly what we got for our 4door fridge, washer & dryer, 65 inch SUHD Samsung TV. Peace of mind :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us install the washer and dryer and were very informative about how they work. They also fixed out ice machine on the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection just because it nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Greek Squad! Hope to never see you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer with an expensive technical frequently used appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying the warranty on your purchase. You never know when something is going to break down and leave you stranded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra cash.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money. especially for big appliances. seriously spend the extra cash. if they can't fix it you get a store credit.

    I would recommend this to a friend