Customer Ratings & Reviews

I’ve bought the extended warranty on several major appliances and definitely gotten the investment returned. The Geek Squad techs that I’ve dealt with have been great.

Very helpful and faster services professional personal.

Mounted my tv on the wall and received best service

Excellent service, quick response, professionalism in their work and above all give excellent explanation of all the details of management and use of your appliances. I recommend it.

Purchased 5 year protection plan for my oven in case any problems developed. Haven't had to use it , but have peace of mind in case I do.

Great services all products the very good prices and quality

The Geek Squad Protection has paid off for us several times.

The agents installed my washer & dryer with extreme care. They couldn’t have been more friendly. Fantastic service.

They’re when you need them. I use their service on all items I purchase.

They very profesional and good costumer attention.

Get the protection as a 1 year old whirlpool stopped working for me exactly a week out of its warranty period

Glad I did it. When my machine was not properly dispensing my detergent, one call made it all.

the agents installed the washer dryer perfectly it works fine

The agent was very friendly and answered all my questions

Must get the warranty when buying expensive machinery. Most of time we don’t use it.

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

Wouldn't ever buy large products without this service. I don't want to have an issue without this protection.

I buy all my electronics and appliances from Best Buy because of the Geek Squad service. Also Best Buy has a great points program.

I love having the geek squad service. They are very knowledgeable.

I love them!!! it washes a small and big load with ease. my laundry has never looked better, and they are quite