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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,740 reviews
  • Rated 5 out of 5 stars

    Affordability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased it..hopefully i wont need to use it..it was very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washers and dryers are so complex with so many features. Too many things could go wrong. A service call costs just about as much as the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year protection plan which we bought for our washer dryer! We always buy protection plans at Best Buy’s which is the best thing we’ve ever done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it wasn’t so bad, only purchased it because it was for an LG washer and they aren’t the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase a warranty on my last washer only lasted 6 years this time I purchased the warranty and when it's about to expire I will purchase another 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine was put in and connected properly and checked for proper function by best buy personel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad placement of the washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer Dryer was not put into the corner of the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 5 year warranty. Shopped around and this price was very competitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been good to all the needs of warranty i have had to use in past. I have no doubts that if needed again they will take care of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLED MY SAMSUN WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CREW GAVE ME A 20min HEADS UP CALL AND WERE IN AND OUT IN ABOUT 30MIN. COULD NOT BE ANY MORE HAPPIER WITH THE DELIVERY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to anyone. Nice to know we have a peace of mind for 5 years. Worth the extra money invested. Greatest part is they come to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never say enough good things about geek squad. They were careful on installation and helpful with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation that i love and would definitely recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOPE I won’t need to use it…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very kind and….. professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to know my appliance will be covered for unforeseen circumstances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it's wise to purchase the extra protection when you live in Florida. Power surges happen more than I like, and can cause problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are available and very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were present timely, installed my TV and mounted all TVs and instructed me about my products. Overall great services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Geek Squad Warranty. I wouldn’t buy a Samsung without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous.very professional........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty and geek squad. This is the only way to keep your equipment up to date and running in good shape.

    I would recommend this to a friend