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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 5,740 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed washer and dryer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad for appliances has done a great job with installation and servicing the washer and dryer. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS. IS. AN. AMAZING. SERVICE! Well worth the $$$. I've used it 3x so far & it's paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deffiently worth getting for big appliances. Service was great. They even called to apologize and make sure I was ok with what was goin on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a washer from the open box. Its didn't work so a got the upgrade at the same price as the the open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the piece of mind for the price. Can't go wrong with 3 years of coverage for $89.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service , pretty nice people, fast and easy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never make a purchase with getting the geek squad warranty, don’t hesitate protect your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more washing dishes by hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need the protection plan, but it's there if I do. Not a bad price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Um, YES! This is a no brainer. However, I love the options that Best Buy provides for these large appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cover my appliances for 3 years and very easy to get in touch with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 year warranty for $135 is such a good value, especially compared to other big box retailers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compa geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to bed they couldn’t come service sit out here in Mexico for the compas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Sqaud service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support. Geaksquad team helped very well when we received first delivery with damage pieces. It is easy exchange policy from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3- year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took three years appliance warranty because the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective w/brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced defective washer w/brand new. Fast and professional guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just woke up very well as you can return if the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just woke up very well as you can return if the product is defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my washer and dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the process was easy, agents hooked up both washer and dryer and tested them before they left. they work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking to save maint cost in the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Geek Squad protection to prevent Maintenace problems in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to purchase a geek squad service plan. Provides peace of mind for the next few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend