Customer Ratings & Reviews

People be sure to purchase extra warranty my washer went bad at 28 months has repaired went bad again they replaced it with new GE washer at similar price

Our washer began making crazy noises after a couple of years. I called Best Buy and a tech came out to assess it within a couple of days. A day later, I received notification my washer would be replaced. It will be here in two days. Amazing, quick painless Customer Service all around!

Very important to have this and Best Buy is the only place I have found that will put a warranty on an appliance that is being used at a business

Geek Squad is top tier. They handle any issues quickly and are very thorough. They also educate you on the product and services. Couldnt ask for better help.

Recently called in Geek Squad to service our Dryer that wouldn't stop tumbling. I forget the service tech's name, but he was very honest and professional, telling us exactly what was wrong and when the new part would arrive. Although he needed to reschedule one, it wasn't a huge deal as when he did came to work on our appliance he fixed it less than 15 minutes. Would recommend!

I am very happy with the purchase i made on this day.

I always recommend the black tie service geek squad to my family and friends. When I have a problem, I’ve always been taken care of and then some gives me peace of mind on any purchase. I make AppliAnce you never know what you’re gonna get when you buy an appliance, sometimes they live up sometimes they do not

5-Year Standard Geek Squad Protection warranties for large appliances are a no brainer for me. Granted I am an old geezer, but I remember when washers, dryers, refrigerators and stoves lasted over 20 years. Not so any more. Warranties are a must for new appliances that have computers that burn out with power surges during bad storms. Besides appliances and appliance repair is so expensive now that extended warranties often pay for themselves in the long run.

When I asked for help I was answered quickly, communication is good, if I get my washing machine problems resolved I will recommend everyone to take their warranty to Best Buy.

Unit cleans well and has many features.my only complaint is its custom program feature is only programable via the app.

The Geek Squad has been a great help with their install and support system.They're there to help you

Let me start by saying always by the warranty. We bought a new in box Samsung washer and dryer. Got it home, they installed it, programmed it etc etc. 2 days later the washer stopped working. Followed all the instructions, online in the book, even the chat for Samsung. Called Samsung, they gave us the run around for a few hours. Forgot we bought the warranty. Called them right up, the replaced it, never even asked why, they replaced it the next day. It's always important to buy a warranty, especially today where everything has a million electronics. It's not the old days with the top loading washers and 4 parts..

I always buy the extended warranty at Best Buy and they honor it. I've bought multiple TV's over the years that fizzled out in less than a year (Two Toshiba TV's. I will NEVER buy Toshiba's again) but Best Buy came, saw the TV was defective and replaced the cost so that I could apply it to another purchase.

Love this Maytag Washer/Dryer set!!! It is absolutely Gorgeous. It is more quite than most Washer/Dryer sets. These both come with commercial technology. So easy to use & even has WiFi Remote Enable thru the Maytag App. Washes & Dryes as expected. The only down side is washer is not great for short people, I am 4’10” & I have to stand on a stool to get the clothes on the very bottom out. Also, the downside on the dryer is the vent fills up extremely fast… one load & lint is overflowing when the vent is pulled out. Leaves lint down in the vent opening & I keep an extra long screwdriver handy, so I can pull the extra lint up the sides & grab ahold of it to be discarded. I would definitely recommend both of these products.

Agents were amazing and super helpful with installation

excellent service im happy to count with there service

I bought this protection for my new washing machine which is the Maytag. It came with its own manufacturer warranty. That's all good and finding dandy but I wanted extra protection. Cost me over a hundred and something dollars but it was worth it to me.

Geek Squad excellent customer service! Called to make an appointment and they came next day first thing in the morning and diagnosed and solved my issue within the hour regarding my hamper being disconnected in the washer drum!

The Geek Squad is the BEST! Haven't needed them so far since my washer & dryer are only a couple of months old but we also bought to LG smart T.V.s from Best Buy and when my husband had a problem with his new set less than a week after getting it, they came right out & replaced it.

Exelet and a big washer and clean the clothes out so good