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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,740 reviews
  • Rated 5 out of 5 stars

    Helpful plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is helpful to have this service if there are issues after the manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I FEEL SAFER WITH THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FEEL REASSURED WITH THIS 3 YEAR PROTECTION PLAN ! THANKS BEST BUY FOR PROTECTING MY PURCHASES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully will never need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly just writing this review for points. I'm hoping we'll never need to make use of the extended warranty. Price is decent for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have this when you have multiples items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection never lets me down. Great customer service, a total must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to not need protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to not need protection plan, but if we do the features appear to be good and the cost was reasonable. We purchased this because frontloading washing machines are expensive to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Though am yet to use my 5-year geek squad protection. I will definitely recommend them for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer have been working just fine. I would buy them again if I needed another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the Geek Squad service for my dryer. I'm glad I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP for dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are the best and everyone should purchase them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good service for the value. Opted for the 5-year warranty as too many times these things need some kind of service in just a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy technicians delivered and installed my laundry set and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being part of the geek squad program. They are reliable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and hope I never have to worry about any break downs for a very long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection plan on another product I bought. Best Buy repaired my product very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and all what you need in one place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. They are always have the best attitude.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team hard to get an appointment sometimes but they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to use this due to returning washer but have worked with geek squad before and they are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get sort of but it was my fault as I added it on after. Thankfully haven't needed it yet.

    I would recommend this to a friend