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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,740 reviews
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service friendly people to work with. Very happy with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this best the great experience I had with our frig warranty thru Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Plan B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased just in case I had any issues, have not had to use it yet but sense of security is priceless.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Wheaton. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must for me this time around as my old LG washer went out on me after 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have not had to use this warranty yet. I hope I never will need to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security when buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always my first alternative when buying any electronic equipment is best buy apart which is very good store have the best of guarantees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better be safe, than to be sorry. Purchased Geek Squad protection with my new washer and dryer purchase. You never know WHAT may happen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked well with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extended warranty worked extremely well when appliance failed after 11/2 years. Replaced with newer model with no hassle in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about my washer or dryer breaking knowing it’s covered under this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and set up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year geek squad plan as there are not a lot of dealers that work on Samsung products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad's services only once on a broken phone screen. I stood in line, filled out docs and received a new phone by the end of that week. Painless!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart moved to get a 5 year standard Geek Squad Protection for the washer & dryer we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my dryer, had leveling issues, had to come back out still couldn’t get it leveled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice knowing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used yet, but i feel good knowing i am covered for 5 years in case something goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ,Geeks Dquad you are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer knew the drill.knowledgable.fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great, easy to use and love the bluetooth feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever hesitate to get extended coverage! It is so worth having

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad installed our washer/dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Washer and dryer installed in minutes! Definitely worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy, has its up and down but eventually they’ll get the job done

    No, I would not recommend this to a friend