Customer Ratings & Reviews

Got to protect the equipment. Hope we never have to use it

before i left best buy store, the sales person made some statements that made me not second guess the purchase (over 1200.00) and gives you warranty for both items. i was so happy and egstactic. i also hope no issues would ever happen to my washer and dryer... not even a year into owning these two items they start not working properly. i called geek sqad, best buy and all the extensions i get for 3 months no one could find my insurance, and shortly after when its stumbled upon by the best buy staff, i get told i am going to have to wait. keep in mind 3 months had lapse but the condition of the washer and dryer got worse they statered leaking and once again i notified best buy and pretty much got told to wait. my issue at that point was first of my insurance/ policy wasnt found by them for 3 months. secondly both items got worse why would i want to get store credit and purchase items with the company that not only has neglected me, my property, and the items that i had insurance. but forced me to get another set of washers and dryers. instead like i suggested of just cutting my ties with best buy and purchasing these items

My Geek Squad experience was pleasurable. We had no issues. I am pleased.

Geek Squad 5-year protection plans are worth the cost to protect your investment

I’ve used this on several items and never had any issues.

5-Year Standard Geek Squad Protection is great for peace of mind.

Love this machine and with the protection plan I have no worries.

The installation of washer and dryer was perfect. Very punctual and considerate of time

Highly recommend for appliances. And worth it for the 5 yr over the 3 yr.

I like the peace of mind that Geek Squad protection plan provides for reasonable cost.

Always got to get the protection just in case something goes wrong

This plan covers everything that needs to be covered. I haven’t had to use it.

Glad we bought this service. Will probably have to use it soon

great to give you peace of mind. Have used it once before

Great customer service! Geek squad is the best! Highly recommend it

Washer and Dryer delivered and installed. Connected all gas and water lines.

Working with geek squad was easy and the customer service is excellent

The 5 year extended warranty is great. I recommend it

Geek squad protection plan is a must whenever you purchase

Use theygeek sqad for delivery only need gss valve they would not hook up