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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5741 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 5,741 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my washer and dryer quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed the washer and dryer very fast and then showed me how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for my Maytag XL washer and dryer and got it for a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection is great for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine and with the protection plan I have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend enjoy this washer and dryer very much she says they works efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet and hope that I won’t have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not had to use them for appliance repair, but since I trust them, I will always purchase them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the price. No hassle return or repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made the exchange easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with geek squad was easy and the customer service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got to get the protection just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people at the door.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing and I am so glad for the work they did at home.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans are essential to me and have saved me additional costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must, they take care if everything and much needed for the investment you just got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Geek squad is the best! Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use theygeek sqad for delivery only need gss valve they would not hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to has the geek insurance because if anything goes wrong they will come a fix it just has to call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to protect the equipment. Hope we never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for the money. I have looked at other company programs, and Best Buy has the best program for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W/D service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we bought this service. Will probably have to use it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope never to have to use this service. I’ve had to exchange my washer twice already.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.