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Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 5,721 reviews
  • Rated 4 out of 5 stars

    Haven't needed yet so providing peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need this but it's nice to know that I have 5 years of worry free use of my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One never knows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need it, but one never knows! Better be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must, they take care if everything and much needed for the investment you just got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons for our purchase was for the excellent warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took it up one flight of stairs. They were polite and quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Service not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my washer quit working (clogged drain pump) I had to wait almost two months and make 3 calls, and one visit to best buy before I could actually get someone to come look at it. I live in a rural area, and even though I verified the woukd service my address before purchasing, they did not want to uphild their part. More headache than it was worth for an issue i couldve fixed easily myself if it werent for the fact that doing so would void the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope never to have to use this service. I’ve had to exchange my washer twice already.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a good deal for the 5 year warranty. It's a piece of mind knowing that they can fix it for the next 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s essential to get this. Will have peace of mind and never have issues when it does mess up bc Best Buy has excellent service repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to take advantage of this, hope not to have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend buying this with every single Best Buy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE NERDS KNOW IT ALL MAKER YOU GET THE SERVICE CAUSE YOU NEVER KNOW.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to get the great service Geek squad rave about

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it always the doing good job and very high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it always the doing good job and very high Recommend, very good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the service plan, and be worry free! I live the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase and in the long run it can save you hundreds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad maintenance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 year protection plan for product failure. The last item we bought this on, someone at Best Buy decided to cancel it out after 3 years and they wouldn’t do anything about it. Hopefully, we don’t need to use the plan ..... but if we do, hopefully it gives us the peace of mind for the full 5 years we bought it for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I purchased this just incase anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case something goes wrong with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need this! For when life happens, you never know

    I would recommend this to a friend