Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5741 reviews
(5,741 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet. I hope i don’t need it lol. I’ll post if I do
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend for any new appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this for any new appliance I noticed everything is more electronic now so warranty is a must!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Geek Squad protection because it is a must have for any product you buy from Best Buy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Professional Staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job at installing the machines.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would like for service to be a little more efficient and organized
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are so professional. Nice and perfect service support!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth buying the "premier" service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.
Rated 5 out of 5 stars
So happy now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I’m perfect it’s awesome so happy now I’m protected
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I’m perfect it’s awesome so happy now I’m protected
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gfgj
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best plan always buy to secure my purchase it’s like insurance always worked
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I haven't got to use it yet but I hope it works ou
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't got to use it yet but I hope it works out.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So long Laundromat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer and dryer with a price to match! So happy with my purchase
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have insurance you never know it better to be safe than sorry
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and comfortable environment I can recommend everyone
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung Washer and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer!! A nice upgrade for our family.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this on previous equipment and has come in handy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must-have for appliances. It's expensive when these things break.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 3 year extended warranty on my last dryer, when it went out the warranty more than paid for itself.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GE Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GE washer is still working fine and it has many wash cycles.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I had it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had to use it, but I was glad I had it. It came with a laptop I got my wife
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
