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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5741 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,741 reviews
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet. I hope i don’t need it lol. I’ll post if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for any new appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for any new appliance I noticed everything is more electronic now so warranty is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad protection because it is a must have for any product you buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job at installing the machines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like for service to be a little more efficient and organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so professional. Nice and perfect service support!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying the "premier" service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.

  • Rated 5 out of 5 stars

    So happy now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I’m perfect it’s awesome so happy now I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I’m perfect it’s awesome so happy now I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gfgj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan always buy to secure my purchase it’s like insurance always worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't got to use it yet but I hope it works ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got to use it yet but I hope it works out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So long Laundromat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and dryer with a price to match! So happy with my purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have insurance you never know it better to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and comfortable environment I can recommend everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer!! A nice upgrade for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this on previous equipment and has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for appliances. It's expensive when these things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 3 year extended warranty on my last dryer, when it went out the warranty more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE washer is still working fine and it has many wash cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it, but I was glad I had it. It came with a laptop I got my wife

    I would recommend this to a friend