Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5721 reviews
(5,721 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never had to have them do anything but answer a question. They were very friendly and knowledgeable.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Took a while, but it worked out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was under warranty, but it took over a month and multiple orders to get various parts. Geek Squad eventually replaced with a new washer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and quiet. We bought the warranty for peace of mind.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You always need the GeekSquad. When you need stuff fixed correct etc..,
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the extra protection if anything happens. I would have bought again
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection for unforseen events
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives you protection and peace of mind for 5 years protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty would give you peace of mind in the next 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't hesitate!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.get the Best buy card and a big discount on five years of Geek protection!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers called before they came, were efficient and professional and friendly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Timeless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent to know there available when needed to solve the unknown.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Geek Squad protection because it is a must have for any product you buy from Best Buy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I would buy this item again and again.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I had it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had to use it, but I was glad I had it. It came with a laptop I got my wife
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy all the warranties for my appliances. Its a must have. Geek squad will repair your broken damaged items. Good investment.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad A-team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fully protected for five years! Great deal on that protection
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth buying the "premier" service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.
Rated 5 out of 5 stars
Great Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always use geek squad protection to cover my things. Highly recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend for any new appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this for any new appliance I noticed everything is more electronic now so warranty is a must!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone should get the extended warranty for their equipment. It is well worth the investment and piece of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 5 year protection plan is good, if you use the washer alot
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
