Customer Ratings & Reviews

Have never had to use them, but it’s nice to know they are there if needed.

Installers were fast and professional! Treated the washing machine like it was theirs ! Excellent customer service! The BEST BUY ever!

This was purchased for a LG electric dryer to cover for damage even related to normal wear and tear. Being that we use our electric dryer almost daily, it makes sense to purchase this relatively inexpensive plan just in case. The fact that newer electric dryers have built-in computers and are virtually impossible for the end-user to repair, I feel that this protection plan is well worth the price. The plan even covers for damage caused by where in tear witches pretty incredible.

I ALWAYS get this coverage for any major appliance i purchase. If you have ever had to make a warranty claim with any major manufacturer, you know that its a HUGE pain in the rear and almost worthless because they really don't help. I was told by a friend about this plan best buy offers and how easy and great it was when they had to use it. Once he told me this, I have been purchasing all of my appliances with Best Buy and ALWAYS add the protection. I recently had to make a claim with my washing machine. They were so helpful. I owned it for two or three years and the buttons stopped working. They actually just replaced my washer with a brand new, bigger washer at no extra charge. I am so glad that I bought this coverage and will continue to do so!

It is very quiet and big enough for a king size quilt. I can see through the lid. This is amazing

The delivery team installed my Profile combo with great care! Was thankful with how quickly they got things done as well!

Excellent service for extended warranty. Good customer service. Peace of mind if repair is needed for 6 years.

easy to use, great quality easy to use, great quality easy to use, great quality

Its important to pay for the Geek Squad. When you call, they sent you a technician very quickly. ANd problem its solved. Paying to a technician would be pricey

Help is always here when you call they have the answer .

Ive had great success with the Geek squad protection in the past and so I bought it again. Unfortunately with the lack of luck Ive had with Washers and dryers the Geek Squad protection has really come in handy.

Service was quick, easy, and the process to add the additional warranty was seamless.

Washing my clothes within 10 minutes quick wash 20 minutes regular they leveled it out for me and everything show me how to use it correctly

Geek squad makes it simple to understand and get the service post purchase (after reviewing and comparing manufacturer extended warranty).

I have not used this for this purchase, but i ha e used them in the past- great service!

My geek squad service as the easiest and smoothest process ever. Came in and out and left everything perfect

Good product. Good pricing. Very affordable. Five stars

We purchased this protection plan and hopefully will not need to use it; however, it does give us some peace of mind knowing we have some assurance that we will not be hit with an expensive repair once the manufacturer warranty expires. We generally avoid paying for protection plans for every purchase we make; however, knowing it was backed up by Best Buy's reputation for exceptional customer service tipped the decision in favor of purchasing this protection plan. The option for 5-years and cost appeared reasonable in light of the money we had to spend on our original unit with a more limited protection plan that had expired.

I DO NOT buy any big item unless I can purchase a extended service agreement. This came right on time. I'm in good hopes that I won't have to use this within 5 years but just in case cause you never know now days, it's necessary for me to have.

Always a plus to be protected haven't had to use this part yet but I know others that has and they've had great experiences look forward to Future purchases