Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5743 reviews
(5,743 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff have always been helpful in a pinch. Glad to know I'm covered at least for the next five years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has very good warranty services...geek squad is the best
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 5 yr plan is the best out there last tv i had blew up 6days after its 3yr plan had expired
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geeksquadwarranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worth the price for 3 years of warranty and nice price
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use it for my dryer and wash machine, Geek Squad did their job.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty, hopefully won’t have to use it anytime soon :)
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great choice for protection. Everyone should get this.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Washing mashing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my washer it’s the best one ever yet ! I recommend it to everyone
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy confidently with coverage that gives complete peace of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it was a great price for 5 year plan for my washmachine.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Notjingwasneeddyet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt use them yet but I guess great to jave in case I do
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it if something goes wrong. Not a bad price for 3 years.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and have had no issues at all, Had excellent service while picking it out
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Havent had to use it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in case. I have not had to use it and Hope to not to.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranties are key!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't forget to get your warranty when buying a washer and dryer so you are covered when needed!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty for major products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would always get the extended warranty when spending over 2 thousand for any type of major equipment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best value good coverage great price yep well worth $
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good gsp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing of personal very long time and Best Buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Obscenely bad service, terrible for appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance failed after 3 yrs, thought my Geek Squad protection would take care of it. Repair was scheduled, notifications were sent, and Vendor selected came out as expected and ordered needed part. Then I spent the next 5 weeks calling the vendor AND Best Buy, spending hours on hold trying to get info on the repair not made. Not even once was I updated on the status, and no activity could be accessed online. Finally talked to the Geek "Special Forces" who said I would be eligible for a store credit since part was still on back order (I was able to find 3 vendors that carried the part in stock, but BBuy doesn't look). Now waiting 2 more weeks, still no communication from Best Buy, NO credit issued.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Don't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven't had to use it as my appliance is fairly new but good to have it for future use
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
