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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5743 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,743 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff have always been helpful in a pinch. Glad to know I'm covered at least for the next five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has very good warranty services...geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 yr plan is the best out there last tv i had blew up 6days after its 3yr plan had expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquadwarranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price for 3 years of warranty and nice price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it for my dryer and wash machine, Geek Squad did their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty, hopefully won’t have to use it anytime soon :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great choice for protection. Everyone should get this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing mashing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my washer it’s the best one ever yet ! I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy confidently with coverage that gives complete peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a great price for 5 year plan for my washmachine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notjingwasneeddyet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt use them yet but I guess great to jave in case I do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if something goes wrong. Not a bad price for 3 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and have had no issues at all, Had excellent service while picking it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in case. I have not had to use it and Hope to not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to get your warranty when buying a washer and dryer so you are covered when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty for major products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always get the extended warranty when spending over 2 thousand for any type of major equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value good coverage great price yep well worth $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing of personal very long time and Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Obscenely bad service, terrible for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance failed after 3 yrs, thought my Geek Squad protection would take care of it. Repair was scheduled, notifications were sent, and Vendor selected came out as expected and ordered needed part. Then I spent the next 5 weeks calling the vendor AND Best Buy, spending hours on hold trying to get info on the repair not made. Not even once was I updated on the status, and no activity could be accessed online. Finally talked to the Geek "Special Forces" who said I would be eligible for a store credit since part was still on back order (I was able to find 3 vendors that carried the part in stock, but BBuy doesn't look). Now waiting 2 more weeks, still no communication from Best Buy, NO credit issued.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to use it as my appliance is fairly new but good to have it for future use

    I would recommend this to a friend