Customer Ratings & Reviews

Love geek squad ! Fast, friendly and extremely knowledgeable !

Delivery was great and fast! Our washer and dryer are really good.

So far works good no issues or problems yet and I like the color.

Great purchase experience the perfect appliance, customer service always willing to help

Anytime I buy a product always get the warranty and it seems to work out perfect

I recently purchased a Whirlpool washer, expecting a seamless laundry experience, but was sorely disappointed. Right from the start, leveling the machine proved to be a Herculean task. The feet adjustments are so finicky that achieving a stable foundation feels nearly impossible. This instability has led to an intolerably loud operation. Each cycle is accompanied by such a cacophony that it reverberates throughout the house, disrupting the peace. Furthermore, the vibrations are so severe that the machine practically dances across the floor. The promise of Whirlpool's quality and efficiency was completely unmet, leaving me with regret over my purchase. This product has been a letdown in terms of both functionality and user-friendliness.

The service is great customer services is great. There timing is good the are professional.

They were quick, careful bringing the items in, and knowledgeable about the installation. Very friendly!

Great to know my appliance is covered and protected!

Already have a my Best Buy protection plan, but we always get the extra two to three years of protection on all electronics

I always purchase this product on appliances and it has been needed more than once. This protection i feel pays for itself on most items.

Already had to use it and had no issues fighting. Just told them the problem with my bad unit and the sent a new one. Glad i purchased this warranty!

I bought a washer 4 years ago & it already broke. It would have cost about $350 to fix. This time we are buying a cheaper washer with a warranty.

Haven't had the need to use the 5-year Geek Squad Protection yet, but knowing I have it gives me peace of mind in case something breaks down with my new washing machine purchase.

The service was excellent! The guys came removed and delivered my new washer. One of the gentlemen explained how it worked - it was great! I will continue to use this service in the future. Well worth it and a great experience.

So far so good hopefully they last me a long time illegals but Time will tell they're already better than my last washer and dryer thought I would try the front load so that I can put things on top of the washer and dryer

very good price for 5 years geek hope i don't have to use it

This protection plan makes buying an expensive purchase pain free and best buy knows this.

Warranty was super easy to buy (adding extra text)

Had a problem with our washer that was a simple fix. Geek squad helped us figure it out over the phone and sent us a replacement part to fix our issue. Two thumbs up for whoever we talked to.