Customer Ratings & Reviews

Great warranty for extra insurance during the first three years. Probably didn't need it but good to have just in case.

Always purchase the geek squad protection , even with manufacturers warranty

Is always good protect our products and this extended protection is a good deal.

Thankfully, I got this protection and already used it; no cost for repair.

geek squad service is good but takes time to reach them

Don't get caught without it. You never know when you'll need it. Saves time.

I bought the dual set of whirlpool wahing and drying machine on March 16,2019. My washing machine stopped working mid August of 2020. Called in repair, with no luck, kept getting pushback saying part was back ordered, On September 20 2020 i was forced to buy another washer since there was no expectant day as to when and if they would receive a part. I called 2 days ago and was told I was approved for a return but they would keep the money of the protection program because they were exchanging! It seems really unfair they would keep the money since it was not in my control not to fix the washing machine. I would be ok with them prorating the amount for the covered months since i paid for a 5 yr warranty and my washing machine only worked for 1 yr and 5 months

Nice motel to have to worry about something going bad. Haven't had to use it yet.

No brainer for this one as there are no hidden costs or fees. Protects for 5 years too.

Best insurance in the business easy to work with and always comes through

They are helpful with referring me to the right place for help with service.

Hope not to use the protection, but it is nice to know that I have it

I brought the warranty because the review where okay on this washer and dryer

They did repair in a timely manner, no issues with this location

The agents that mounted my tv did a great job I love my Best Buy

I have always been pleased with having the extra protection that Best Buy offers.

Hope that we never need to use this but we thought it was worth the money.

Pricing could be better, yet to use the geek squad protection warranty claim process, only time will tell.

Havent uaed or needed the plan yet but it gives me peace of mind that I have it.

The protection plan has never let me down, nor Best Buy taking care of problems.