Customer Ratings & Reviews

I purchased a 3-year plan on an Insignia dryer originally June 15, 2021, and then a repurchase related to a return on July 5, 2021. Due to shipping/backorder issues, I purchased a GE dryer on 11/17/2021. I thought the 3-year plan could easily be transferred to the GE dryer. I was told I have a 14-day window to "purchase" a plan for the GE. Problem is I have already "purchased" a plan many months ago. I have NOT received a refund of $74.99 a week out from delivery on 11/23/2021 of the new GE and return of the defective Insignia. So 7-days have already expired on my 14-day window. I do not want to pay for a Plan twice. Best Buy needs to reimburse my $74.99, so I can repurchase a plan for the GE before my time is up on the purchase window! As far as recommending Geek Squad to a Friend, at this time, I would have to answer "No" until my problem is remedied with a refund.

Great plan and I also plan on giving y’all my service every time

I love being protected by geek squad in case my products fail.

Hope I never have to use but this is a great option to have available.

I always get the protection, if anything happens to it, they take care of it

You cant go wrong with an extended warranty, especially with major appliances

the price for the warranty was cheaper than what other retailers were asking.

I just purchased the washer and dryer. I have not used the protection plan.

Good to have a warranty if needed, technician that will come to the house.

I like the warraty just in case anything happen to the washer, they will fix or replace

Like that there's extra protection. Great to deal with Best Buy directly.

Hoping not to need it but if I do it will cover all the issues.

Overall pretty good. Had a couple of redo's on the install.

They were very good at setting up and informing us on the operation.

I always get the protection plan for electronic's devices from geek squad

With these new machines you need to be protected. Why not go 5yrs lol.

Highly recommend purchasing from Best Buy for the great coverage plans

Havent used them for this item but in past they were always great

Just wanted that peace of mind however have never had to use

I have not used this as of yet. But I like knowing I have this security