Customer Ratings & Reviews

The agents were very helpful and respectful. I would like to buy something else in the future.

We have not had to use it yet but from past experience we should not have any problems

Geek Squad has always come through for us. It is the best warranty service I have had.

I just love the size of my new washer /dryer from Best Buy.No need for abd adjustment.It was a perfect fit to replace my old washer/dryer.Since the dryer is ventless,I was left with a hole from the vent with no hose in it.I got a galvanized cover from Amazon ,priblem solved.

So far so good hopefully they last me a long time illegals but Time will tell they're already better than my last washer and dryer thought I would try the front load so that I can put things on top of the washer and dryer

Love it, simple to manage and easy enough to function

Great to know you can have a plan that will service if anything goes wrong or needing repairs. Great investment.

Over the top across the board from great customer service to delivery.

Good insurance I have found advantageous. Quick laptop tech support, repair scheduling for appliances troublesome.

I have only called once. They didn't even need to come to my house. They walked me through how to fix the problem and stayed on the phone to make sure the problem was fixed.

Purchased the 5 year Geek Squad protection service for my new Samsung Washer and Dryer. Have not had to utilize this service for the appliances yet, however I have utilized Geek Squad in the past and they are awesome and I trust them to fix it when I can’t.

Brand new dryer leaks water all over my floor. Takes 3 hours to dry a load. My entire laundry room gets hot and steamy like a sauna. I am 100% sure that my vents are clear. This dryer came defective. Best Buy keeps telling me that I have to bring it back but they delivered it and i have no way to get a 300lb appliance back to the store. I ordered it online anyways.

Insignia washer is really good product. It works so well the I will not get a different brand.

Always get protection geek squad you'll have piece of mind knowing that if you're product fails they are there to help you out

I always get a Geek Squad warranty on all my major appliances. This on is on a recent Washer purchase. I did have two major large purchases that I purchased this warranty on and it covered those two products with no questions or problems.

I am happy that I have this service in case anything happens to my dryer. That added protection makes me feel good about my purchase and gives me a piece of mind.

I buy ALL my electronics for home & for my franchisee's here. The My total protection and geek squad make it a "Total" no brainer...

Great deal on washer and dryer. They are working great so far. Super Happy with look and performance

This protection plan really was worth the inexpensive cost if you break it down by use. It definitely pays for itself and so happy we have it because we were able to replace with a new one after issues with the other one, issues over a 3 year period and we only paid $20 difference. Definitely recommend!

I love a gas dryer vs electric. The drying time is amazingly fast in comparison to an electric. I am so glad i choose the gas one!