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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,740 reviews
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and respectful. I would like to buy something else in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they will be there when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it yet but from past experience we should not have any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always come through for us. It is the best warranty service I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer/dryer frim Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the size of my new washer /dryer from Best Buy.No need for abd adjustment.It was a perfect fit to replace my old washer/dryer.Since the dryer is ventless,I was left with a hole from the vent with no hose in it.I got a galvanized cover from Amazon ,priblem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer front load 74

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good hopefully they last me a long time illegals but Time will tell they're already better than my last washer and dryer thought I would try the front load so that I can put things on top of the washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, simple to manage and easy enough to function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know you can have a plan that will service if anything goes wrong or needing repairs. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the top across the board from great customer service to delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech support is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance I have found advantageous. Quick laptop tech support, repair scheduling for appliances troublesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome people on the geeksquad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only called once. They didn't even need to come to my house. They walked me through how to fix the problem and stayed on the phone to make sure the problem was fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year Geek Squad protection service for my new Samsung Washer and Dryer. Have not had to utilize this service for the appliances yet, however I have utilized Geek Squad in the past and they are awesome and I trust them to fix it when I can’t.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ive ever made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new dryer leaks water all over my floor. Takes 3 hours to dry a load. My entire laundry room gets hot and steamy like a sauna. I am 100% sure that my vents are clear. This dryer came defective. Best Buy keeps telling me that I have to bring it back but they delivered it and i have no way to get a 300lb appliance back to the store. I ordered it online anyways.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia washer is really good product. It works so well the I will not get a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection geek squad you'll have piece of mind knowing that if you're product fails they are there to help you out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on high dollar items is a must for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a Geek Squad warranty on all my major appliances. This on is on a recent Washer purchase. I did have two major large purchases that I purchased this warranty on and it covered those two products with no questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I have this service in case anything happens to my dryer. That added protection makes me feel good about my purchase and gives me a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Total" no brainier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy ALL my electronics for home & for my franchisee's here. The My total protection and geek squad make it a "Total" no brainer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on washer and dryer. They are working great so far. Super Happy with look and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan really was worth the inexpensive cost if you break it down by use. It definitely pays for itself and so happy we have it because we were able to replace with a new one after issues with the other one, issues over a 3 year period and we only paid $20 difference. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a gas dryer vs electric. The drying time is amazingly fast in comparison to an electric. I am so glad i choose the gas one!

    I would recommend this to a friend