Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5666 reviews
(5,666 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
5-Year Standard Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better to be safe than sorry. I got total 6 years of protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always good to have a warranty. Very cheap and worth it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Warranty Issue Cancelled Without Notification
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In Jan 2024, we purchased a GE Profile washer/dryer at Best Buy along with a 5 year warranty policy. When a problem emerged with the washer/dryer, we attempted to use our warranty and Best Buy said our warranty was cancelled with no notification or reason why the warranty was cancelled. The warranty cost was refunded to our Best Buy credit card without any notification. When we attempted to clear this up, Best Buy refused to honor the warranty or accept the payment.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Hope not to use the protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I can say is that I hope to never use it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fix and install the washer dryer I bought without any problem
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in case it's cheap insurance. It's a big investment.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service received was wonderful and quick response
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product especially for the money. I actually like the better than the beats I have.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
useful product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to use them once but it was worth it to me thanks
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
We always purchase Geek Squad Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase-- best price and Geek Squad Protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the warranty for a peace of mind since both are new HE machines, and new to me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. No complaints. Happy that the installion went well.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it yet but I'm glad I bought the service
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection olab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea who to write here. We haven't had to use it as of yet.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Warranty is difficult process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to connect to get an appointment is a miserable process. Only Monday through Friday and 8 until 5. No good for people who work.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Marco. Thanks for taking time to share your thoughts with us. We totally hear you. During this time, we restricted our appointments and hours of business. So we understand the complication that provides and appreciate your feedback. We look forward to moving back to normal business hours to better serve you down the line. If you have any further questions or concerns, you can reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.May not need this, but glad I have it always purchase if needed
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty in the game.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty can't be beat i dont think. Great customer service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It is a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a cost effective product. I performs very well.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend the protection plan great piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad we have it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope we never have to use it but glad we have it if we need to!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
