Customer Ratings & Reviews

I love a gas dryer vs electric. The drying time is amazingly fast in comparison to an electric. I am so glad i choose the gas one!

My old washer lasted over 20 years before finally dying. I fully expect my new one to have excellent longevity. The additional protection was 'just in case.'

I'm so happy with all my purchases and articles I buy here.

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.

Excellent work with installation and delivery in timely manner

When they delivered the appliance, they were very professional and helpful.

Getting the extended warranty was definitely worth the price. Geek Squad texts are extremely helpful. And when they couldn't fix the product. It was replaced with the same value item. We'll absolutely be getting the extended warranties from now on.

Great protection plan at an amazing price. Also the protection plan is explained very well and support is there for any questions or concerns. Definitely recommend paying the little extra to have the piece of mind and security of something happens.

Haven't used it yet and hopefully won't have to use it for a long time. Thank you for offering this.

If considering buying paying the ovely high saleprices for it i strongly suggest purchasing a protection warranty

Love the removable agitator it really comes in handy when I need to wash larger items like comforters. I also bought the services which included: expert installation, which made everything a Breeze and They even hauled away my old, rusty washer. 

Not sure how well this will work since I just got the machine less than a month ago. the amount is too much for only 5 years

Seems like a good deal. Have not used the protection yet and hope I do not need to. Hard to review it if I have not needed it.

I love this wash/dry combo! It has some great customizable features, and can even be controlled from a phone app. The only con is that drying tends to take longer than traditional dryers.

Had a problem with our washer that was a simple fix. Geek squad helped us figure it out over the phone and sent us a replacement part to fix our issue. Two thumbs up for whoever we talked to.

I have had a small issue with my washer. When I called to see if they can send someone over to help me with the issue. The young man I spoke with was extremely patient and knowledgeable. He answer all my questions with confidence and sent help over right away. That was my first experience with geek squad customer service and I have no complaints so far.

Haven't had the need to use the 5-year Geek Squad Protection yet, but knowing I have it gives me peace of mind in case something breaks down with my new washing machine purchase.

Worth the peace of mind when you're investing a lot of money into appliances. I had an issue that Best Buy Geek Squad offered to stand behind, but I was able to resolve the issue. It was nice that someone actually offered to do what they said they would do if I had a problem.

Absolutely love geek squad! We had the sound go out on our 55" TV. They scheduled service and came right to my house so we didnt have to worry about transportation of the TV. Ordered the parts, and came back to complete the repair all within a week. I only buy my electronics from BB specifically for Geek Squad!

I replaced a front loader with a top loader, same brand. My dog loves to eat the gasket on the FL, so I needed a TL. I love the large capacity and the quiet operation of this washer. My clothes come out clean, as do my great grandchildren's and their parents. I got the champagne color, it's a beautiful color.