Customer Ratings & Reviews

The agents installed my washer quickly. They tested the washer and removed all pavking material.

Washer was leaking and had to call for service. Tech came out and found nothing after running all applicable diagnostics. He was punctual, polite, and very thorough. Still not sure what happened but everything is running smoothly now.

Beautiful washer and dryer. The washer is very deep and able to accommodate our family's large loads! The service reps had both washer and dryer hooked up in no time with no issues! The dryer is also very spacious and I love all the detailed options!

I always buy extra warranties. Though it’s not always a simple process to use them. They replaced my dryer after 4 years, free of charge. Sometimes their limitations are an issue. My new TV I’ve had for less than a month, my cats decided to scratch up the screen for some reason. It’s cosmetic, and it’s very noticeable while you’re watching something, but This is not a covered damage. I would’ve paid extra to get a warranty that would cover this kind of damage, but that’s not even an option. So that’s a let down. But I’m confident if I have other covered issues they will take care of me.

Peace of mind is worth it when you spend alot on an appliance

Build quality on appliances is not what it use to be and prices are higher. I definitely recommend getting an extended warranty.

Very professional team. They complete the installation in less than 30 minutes. Clearly explained all the key functions.

The peace of mind knowing that a major appliance is well covered by service and warranty for five years is absolutely worth its weight in gold.

Easy to install. Works great. Much quieter than our last washing machine. Good large capacity and plenty of washing options.

Very satisfied and well worth it. Our washer stop working i contacted geeksquad they set up at home appointment for you and they fix whatever is wrong with your washer. THEY REALLY ARE AVAILABLE 24/7/365 IT DOESNT MATTER THE TIME OR DAY and i do recommend this plan for everyone.

Great, knowledgeable team! My mom called themnto her home for computer repairs. Very satisfied.

I usually do not get extended warranties, but on a larger purchase, and having had a "lemon" front loading LG for too many years, I thought this was prudent (if I had one of these on the frontloader, I would have used it long ago - instead, I chose to wait for it to die to be frugal). The 3 yr warranty on the Insignia was less than warranties on some other machines and I have the peace of mind knowing it won't just be on me if something should go wrong. Glad I got this!

Perfect it gets my clothes clean and spins out all of the water

I have purchased Geek Squad warranty on several large purchases and will continue to purchase it for future purchases. I had a Samsung dryer that kept having the same problem with not heating. After 3 services, Best Buy replaced that dryer with an LG. No hassle at all. The services were easy to schedule. Parts are ordered based on what you tell them is wrong so they can fix it on the first trip. Service personnel are always professional and helpful.

Scheduled an appointment told me what was wrong not applicable but home and fixed the issue super friendly

The delivery guys brought my new washer and dryer, and hooked them up, Very Pleased with there service.

Great service to have. I am glad they have this service.

I scheduled an appointment for my washer. The tech sat in front of my house almost two hours early, left after 5 mins (never got out the truck), marked me as no response and then I had to wait hours later for him to return because he didn’t want to be late for the next appointment.

One thing I always spring for these days is the Geek Squad service. TBH, it gives me peace of mind that within an expected timeframe, there will be Geek squad protection on my purchase!

I am highly pleased with my overall service and purchase