Customer Ratings & Reviews

Quick and easy fast assistance very friendly and helpful

Delivery an installation of both washer and dryer with conversion to propane done with care

When the delivery person did not notify me the night before with the window of time, I called Geek Squad and was able to reschedule delivery for another day. Excellent customer service and helpful!

Its geek squad hopefully i dont have to use it but its good to have.

I was surprised to be offered a 5 year warranty. I hope I won’t have to use it.

4 Stars - I have not used the service yet and really hope there is no need to. I will adjust the rating if I need the service.

Absolutely love geek squad! We had the sound go out on our 55" TV. They scheduled service and came right to my house so we didnt have to worry about transportation of the TV. Ordered the parts, and came back to complete the repair all within a week. I only buy my electronics from BB specifically for Geek Squad!

So far, so good! Dries fantastic. Good settings, easy to use. I like it

I replaced a front loader with a top loader, same brand. My dog loves to eat the gasket on the FL, so I needed a TL. I love the large capacity and the quiet operation of this washer. My clothes come out clean, as do my great grandchildren's and their parents. I got the champagne color, it's a beautiful color.

Great service to have. We always get this for the major appliances. When needed it’s great

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.

Agents were very helpful and respectful with replacing the damaged item

Always good to have a Geek Squad warranty/service setup for your appliances from trusted professionals. Worth it to have it. Awesome service.

Work great! Very happy after a few weeks of purchase

The Geek Squad delivered, installed our new LG washer and dryer. They also hauled away our old ones. We purchased the 3 year Standard Geek Squad Protection because in case something happens we can call and get their assistance.

I usually get an extended warranty when offered and for the past 10 years I have never had to use any of them. Good products.

I haven't used it yet so truly I can't give it a true review.

Works great! Does a really great job with large loads! would recommend. Geek Squad installed everything no hiccup in 20 minutes!

They were quick, careful bringing the items in, and knowledgeable about the installation. Very friendly!

Purchased for the extra security just in case. Have not had to use thankfully but good to know they are there if needed, But they did do a good job of installing my new washer and removal of the old ones.