Customer Ratings & Reviews

They were awesome with installing everything in. I would recommend the very knowledgeable Geek Squad for everything

So far so good. The LG washer washes clothes with high efficiency. Uses minimal water, but cleans clothes well. Our clothes comes out wrinkle free and smells very clean compared to our old set. Settings on both washer and dryer are easy enough to understand. Never had issues with LG brand and I'm hoping this set will last us for years to come.

This is a great policy. So glad it is offered. Have needed coverage in the past. It puts my mind at ease to know we have a good warranty from a respected firm. Shopping quality appliance, purchase, delivery, install and warranty, all in one location at BEST BUY for the best deal in town

It’s nice that they offered extra protection, it allows for no worries!

Good service definitely recommended. ..............

My wife love me more now for this purchase, haha, for real she really love this set. Recommending to everyone 200%

Can always count on geek squad to help. Great service

Bestbuy replace a Washer that goes with this dryer didn’t need to if the installation guys would have been better I wouldn’t have needed to even use my geek squad service it was nothing wrong with my washer except a bag was stuck in the outside vent. My tv was installed quick and professionally

Always protect your appliances with a service plan, you never know what will happen when the warranty expires

[Employee of bestbuy] Is used constantly in my household, holds up just fine with daily usage & the wide range of settings is really nice

Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

The washer and dryer are big enough to fit 3 king size comforters and they run quiet enough that my baby can sleep without disturbance. The Blue brushed finish is really cool. The pet care wash runs longer than normal but cleans pet hair well

Already have a my Best Buy protection plan, but we always get the extra two to three years of protection on all electronics

The washer and driver were out first appliance purchase for our new home we moved in back in July. So far they are working well and clothes come out clean. I am still learning to adjust all the different t buttons as everything now is digital.

Great experience and fast results in fixing our issue

Always good to have a Geek Squad warranty/service setup for your appliances from trusted professionals. Worth it to have it. Awesome service.

Having geek squad protection, on certain things is a must especially a large appliance like a washer/dryer combination. The services they offer are outstanding, and completely worth the small chunk of change that you will pay for peace of mind.

GeekSquad always stands behind the products. Service has been quick and efficient. If an exchange is required, that is also handled quickly.

Very professional workers , Helpful with loading merchandise and answering questions