Customer Ratings & Reviews

Well they just brought my washer and really didnt have a chance .

I've used geek squad for 5 years on other purchases and started a new 5 years with them. They are very efficient and explain your problem and how they are going to fix it. They do come within a reasonable amount of time

I always add a protection plan just in case! Just do it!

Bought service protection for my washer and had it replaced no problem Only thing is I bought 5 year warranty still had a year on policy but that was voided with new washer had to buy another five years.

I received a $100 gift card from Best Buy because I exchange my Appliance

After the geek squad set up my new washer and dryer they explained my warranty to me. I feel like I will never need to use , it but I’m happy that I purchased the extended warranty. I felt like it was the best thing to do since these units a very large and a bit more technical to repair. The lead geek squad gentlemen that delivered our tv a few years ago was the same one who did this installation for us. It was reassuring to see a familiar face and someone who truly is professional.

Glad I purchased this and wish i had before when purchsing but now i know to do so.

Excellent washer and dryer set. Washer gets rid of the stains and clothes smells fresh after every wash. Dryer fully drys clothing very efficient units.

Very impressed…………………………………………………………………………………………..

they set up my washer and dryer very quickly and removed my old units. they were fast and friendly.

I will highly recommend this cause you never know when you will need them and the insurance is petty low price

This is on a washer. Haven't used yet. In all honesty I hope don't need it. I would get on washers, maybe not on dryers. Never know the way things are made

Excellent quality! Can’t ask for more, great price!

The washer and dryer are big enough to fit 3 king size comforters and they run quiet enough that my baby can sleep without disturbance. The Blue brushed finish is really cool. The pet care wash runs longer than normal but cleans pet hair well

I recommend protection.. never know if product I bought have issues down the road..

I have been a loyal Best Buy customer for over 10 years. I will only purchase my electronics and appliances at Best Buy. Their employees are extremely knowledgeable and helpful. My first major computer purchase 10 years ago, I reluctantly purchased the Geek Squad protection. It paid for itself within months. I buy the Geek Squad protection for all my electronics and major appliances. From helping me set up wireless printers, to downloading pictures, and removing viruses, Geek Squad is a NECESSITY!! I highly recommend spending the money for the piece of mind that comes with the Geek Squad protection. Always recommending to family and friends!!

The team who did the installation was very professional and service oriented. Great Experience

The washer and driver were out first appliance purchase for our new home we moved in back in July. So far they are working well and clothes come out clean. I am still learning to adjust all the different t buttons as everything now is digital.

I am very very satisfied with Geek squad guys. I have no words to find and explain how they try to go above and beyond to make sure that everyone is happy. I can remember how happy Louis made me. And so many of them. Kristina is another one. Sorry don’t remember all their names..,, But they are all GREAT

Great to know I am covered in case of any damages or issues!