Customer Ratings & Reviews

Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.

Quick and easy repair/exchange. Appointment was set for within 48 hours and replace within 72 hours.

So far works good no issues or problems yet and I like the color.

I am glad to have gotten a warranty on my mom’s appliances. Great price

love my new washer and dryer combo, always a good experience at Best Buy.

The agents delivered and arranged my item in the laundry room

I’ve always had great luck with geek squad service. It pays for itself. I’ve had it on a robotic vacuum that had issues & I ended up with a new one. The newest geek squad protection I got was for my new washer. That way I don’t have to worry about my new appliance!!!!

I've had mixed experiences with BB Geek Squad protections plans in the past. However, last May I bought a Maytag top loader washing machine for my mother and put a 5-yr protection plan. It was the best thing I could have done because 6 months later it simply stopped working. I called Geek Squad, they helped me set up an appointment and in a couple of days they came to fix it. I am very skeptical about spending my money on protections plans, but this time I am glad I decided to purchase the 5 yr protections plan. I may not feel confident on the Maytag washer I purchased, but I glad I can call GS to fix any future problems, at least for the next 4 years.

Warranty was super easy to buy (adding extra text)

It is high recommended to have at least 3 year protection

This is on a washer. Haven't used yet. In all honesty I hope don't need it. I would get on washers, maybe not on dryers. Never know the way things are made

I purchased the protection plan on an open box item, and even after purchasing the protection plan, my total still came out to less than the original price of the item I bought. Definitely worth it to have protection and peace of mind.

I purchased this fridge with suspicious thought.It was worthy and very good quality.I organize my cakes of my own bakery. It’s so good and not to big to keep your space clean

Good samsung dryer, dries really fast i cant complain.

Excellent washer and dryer set. Washer gets rid of the stains and clothes smells fresh after every wash. Dryer fully drys clothing very efficient units.

This washer has proven its worth. I wash light and extremely heavy soiled clothes and this washer continuously comes out ahead.

I haven't needed to use it. I bought it because it sounded different than other warranties (inclusive and easy to execute if needed).

Warranty is a must with anything i buy from any company ...

Haven't had to use the service of Geek Squad yet and frankly I hope I don't. I have used the service in the past and I was very pleased so we took the three year warranty just incase the Whirlpool appliance was a lemon.

Just do it! In todays age. They dont make stuff like they use to. Invest in your home, it was a good choice. Easy to schedule repairs, quick to repair, no hassle or extra.