Customer Ratings & Reviews

Quick and easy fast assistance very friendly and helpful

I like that this isnt too fancy, i just need a machine to wash clothes, plain and simple. It’s easy to use, very big and does its job. Sure, it is quite loud as some other reviews have pointed out, but with the laundry room door shut, i cannot hear it from 30 ft away while watching tv in the living room.

The Beat Buy sales team took the time to throughly review the extended warranties.

Great purchase experience the perfect appliance, customer service always willing to help

The Geek Squad team members my family and I have worked with are professional and friendly. We find them to be knowledgeable of their job and committed to solving problems and providing overall quality service. I would recommend Geek Squad services without any hesitation.

Installed my appliances quickly and timely. Arrived within a good time frame.

I only buy from best buy because of the amazing warranty. You should too.

I ALWAYS get extended warranties on my expensive items, and the Geek Squad protection has always been great. For two expensive items in the past that had issues, simply going into the store and getting a replacement was a breeze. Given that so many items are no long built to last, it seems inevitable that something will go wrong with an item just past its warranty window. It's a little extra cost, but it beats having a brick.

Haven't had to use the service of Geek Squad yet and frankly I hope I don't. I have used the service in the past and I was very pleased so we took the three year warranty just incase the Whirlpool appliance was a lemon.

One of my TV’s went out. The geek squad tech came to my house and pinpointed what was wrong. A piece needed to be replaced. He ordered the piece and had it sent to me house, and scheduled a time to come back to put it in the tv.. the tv was as good as new.

I haven't had to use this yet, but did on a dishwasher we bought several years ago. It has been difficult to find local repair people so this works !

This protection plan makes buying an expensive purchase pain free and best buy knows this.

Process was a process from the beginning but once product was deemed not fixable the replacement process was amazing.

Very quiet operations and they wash and dry perfectly every time. The repository for the detergent and softener is a big convenience.

Anytime I buy a product always get the warranty and it seems to work out perfect

Im absolutely elated with my purchase , the features on both items makes washing and drying a joy without a long wait time of completion. I recommend these two products for anyone home addition.

Work great! Very happy after a few weeks of purchase

Bought a washing machine that was seemed internally unbalanced and hitting the back wall and water lines excessively, as well as moving across the floor on a spin cycle even with one dampened towel. Geek squad came and re leveled my machine and was able to observe the machine's unusual behaviors. I was able to get a different machine as i was within the return period. Thank you.

Couldn’t be happier with my LG washing machine. It does a great job cleaning, using as little water as possible. There are many washing options to choose. It is very attractive, holds lots of items, and even sings a sweet little tune when washing cycle ends. Very well made, user friendly machine. Highly recommend.

Always love getting what I need at best buy. Only place I ever get the warranty, because its the only place I trust. Very easy and professional, cant imagine going anywhere else. Thank you!