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Customer reviews

Rating 4.6 out of 5 stars with 5625 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 5,625 reviews
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this isnt too fancy, i just need a machine to wash clothes, plain and simple. It’s easy to use, very big and does its job. Sure, it is quite loud as some other reviews have pointed out, but with the laundry room door shut, i cannot hear it from 30 ft away while watching tv in the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed my washer was AWESOME!!! They worked quickly and efficiently, didn't scratch anything, were very friendly, and gave me great tips to get started. They did not have much room to work in, but they got it all perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG combo washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received this yet as it is on back order. But have watched many videos, & read the reviews. They are all pleassd with this LG Combo. Can't wait to get it & use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer being fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technic was on point he came out to fix my dryer. The parts were order quick and sent to my doorstep. Technician went above and beyond to even take out a small dent in my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time, quickly installed the washer, and ran the quick cycle to ensure it worked properly. They were extremely professional and left the laundry room very clean. I highly recommend the Geek squad for any type of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No install, just delivery and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a warranty. There was no install of my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent dryer, Love the way the door opens for loading and unloading clothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came out a few times to Fix, the different washers was very pleasant.Need to call back again.Since my soap drawer is broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing customer service. Never have to wait very long for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't usually go for extended warrantees...buuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paid off well when my LG Washer died 13 months after purchase. The call in process was quick and easy and the in-home tech was on time and knowledgeable. The service was good and there was no difficulty in working out a fully covered (same or lesser priced) replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So far not happy with this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had such a bad experience so far with this warranty. 3 days to come look at it, not knowing after explaining on phone what it was or problem. Waiting 10 more days for multiple parts because they aren’t sure, just to cancel that appointment because they didn’t check to see parts had been delivered days before to my house. Now I have to wait 5 more days for next “available” appointment. So far it has been awful service. We will see if it gets fixed. So that will be 17 days out from when I made first phone call and maybe not even fixed then because they weren’t even sure what was wrong. I will update after next appointment but from now on I will buy my appliances from somewhere that actually cares about customer service. So far I get the run around to call this number or that number because nobody knows.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Protection saved me time and money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to buy Geek Squad Protection on all electronics these days. My washing machine protection came in VERY handy and saved me lots of time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment... peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the electronics & computer technology, the Geel Squad extended service is well worth the money. Best Buy really takes care of you with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. This brand last for ever. The purchase was so easy and personnel at the store were very helpful and attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support,, always a good idea, !!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely invest in a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom always taught me to protect the things you buy, and Best Buy's Geek Squad Protection is one of the best warranties you can buy. Ive been a huge fan of Best Buy for years and have spent a ton of money, and any large item I always buy the extended warranty. Its not only offering you a peace of mind, but its also perfect IF something breaks. I havent had to use warranties from Best Buy often, but when I have, I have always been taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are awesome for pet owners. They really do help manage the pet hair and offer great suggestions to assist with doing so. I love the color (matte black) and will definitely recommend these to all of my friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love LG Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG appliances. A couple of things to think about with this product, First,I am 5'4 and I cannot reach to the bottom of the drum to remove all the clothes, I have to use a stool to reach the bottom. second, I have had this product for about 6months and it is leaking from the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top drawer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new at this home ownership thing so of course I ordered a gas dryer when I really needed an electric dryer. They were so helpful correcting my mistake. They quickly installed the correct product and even got the revised bill correct. And best of all, no one pointed a finger at me laughing!! lol

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I added the needed protection It just give me a piece of mind and all worries aside

    I would recommend this to a friend