Customer Ratings & Reviews

The gentlemen were very efficient and seemed to be careful about the install

I always purchase the Geek Squad service. It's a great buy knowing you're protected if you need the service. The times I needed to utilize the service it was hassle free!!!

Glad we got this because when we picked up the washer and dryer we didn’t have our house yet so by the time we got our house and started setting them up the washer didn’t work. Had to return it to the store and come back within a week to get a new one. Had to pay some money for whatever reason it was for how long we had the washer. Might have been $25. But glad we got this because we would have had to buy another washer…

I work in insurance and kniw how important protection is especially on machines that coat this much. Im thankful for the service.

Great service when buying in store and when they worked with my schedule to get it delivered

Great quality for the price. Nothing fancy, just right for apartments.

Very pleased with this combo washer/dryer will fit right under my counter top. Glad l git tge Geek Squad warranty. Peace of mind if l need them.

Very professional and helpful, made sure I was happy with my service

I highly recommend getting an extended warranty nowadays as companies care very little for quality and longevity of products.

I am sure the Geek Squad will be pro's if I should ever need them.

Geek Squad came and explained everything when they dropped off the items. They were very thorough. I really appreciated them explaining everything.

Always go with the Geek Squad warranty. Life happens, accidents happen, manufacturers defects happen. Geek Squad warranties protect you and your purchase. If Geek Squad can't fix it no one can.

We love the Geek Squad protection that comes with everything

Best washer and dryer I've ever owned..Best Buy came with great service and installed it

The service man came on the time expected. He definitely knew what he was doing.

Wonderful technicians, knowledgeable in servicing the appliance that was under warranty. Every time I called customer service by phone the agents on the other line were super helpful and quick in helping me to take care of the issue or answer any questions I had.

I've had mixed experiences with BB Geek Squad protections plans in the past. However, last May I bought a Maytag top loader washing machine for my mother and put a 5-yr protection plan. It was the best thing I could have done because 6 months later it simply stopped working. I called Geek Squad, they helped me set up an appointment and in a couple of days they came to fix it. I am very skeptical about spending my money on protections plans, but this time I am glad I decided to purchase the 5 yr protections plan. I may not feel confident on the Maytag washer I purchased, but I glad I can call GS to fix any future problems, at least for the next 4 years.

wasnt expensive definitely worth every dime super nice and friendly

Hope to never need it ... but it is good to know that If I do, I will get 100% purchase price back if something cant be fixed, etc! This means it is NOT pro-rated like a car battery that depreciates over time. 1st year they work in conjunction with manufacturer's warranty, and then 4 yrs after. Like I said, fingers crossed I will never need it as long as the products live up to the manufacture reputations!

I always get the Geek Square protection when buying appliances.