Customer Ratings & Reviews

The installers did a fine job of bringing in and setting up my new LG gas dryer. They followed COVID protocols, used shoe covers, carefully removed and restored the hydrolic hinge on my screen door, properly installed gas hose & exhaust, leveled the unit, and made sure the unit was working properly before the left.

Love my washer! No problems. Glad I purchased geek squad protection.

I always purchase the Geek Squad service. It's a great buy knowing you're protected if you need the service. The times I needed to utilize the service it was hassle free!!!

The dryer I bought with a 3 year geek squad warranty broke right before the warranty expired. I called geek squad they set a appointment within a few days. The repair man came and diagnosed the problem. He called me later to let me know the repair was over the limit they allowed for cost and they would replace dryer for free with exact one. The squad is the best way to go

If you're spending that much on an appliance, it only makes sense to look in to the extended warranty. I have purchased these on my most expensive purchases and have had to use it on several. To get it repaired or replaced for the cost was well worth it. Have I purchased a warranty and never had to use it, sure, but the times I have had to use it I was very glad I had it.

So far works good no issues or problems yet and I like the color.

Theyve been great at answering my questions and concerns

The agent installed the washer and made you sure it was working properly before he left.

Quality is guaranteed with this purchase through the Geek Squad. I have worked in retail and will not make a major purchase without having the protection plan. It’s that simple. With the plan, the consumer is afforded the ability to have their product serviced or many times, replaced, when they don’t perform as they did when new.

The agents did right by me. They corrected the mistakes make. Stood by me while we worked to make sure everything was in woking order and made sure I had the number to call if anything further was needed.

The team who did the installation was very professional and service oriented. Great Experience

Highly recommend to buy Geek Squad Protection on all electronics these days. My washing machine protection came in VERY handy and saved me lots of time and money.

I know protection plans are deemed to be a waste of money, but for expensive purchases I would never not get it. The one time I did need to have one of my TV's repaired (I had it for a year before it had problems), Best Buy decided the 2nd time to refund the cost of the tv, which I then used to buy a new one. I bought this protection for my new washing machine. Gives me peace of mind knowing that if something goes wrong Best Buy is positively responsive.

This 5-Year Standard Geek Squad Protection is well worth the price when it comes to modern appliances. If the item can be fixed then the Geek Squad protection plan will cover it and if not they'll replace the item covered.

I was so happy that I had the 5 year Geek Squad Protection Plan. I had an internal problem with my Maytag Washer and the Protection Plan kicked in and they replaced the washer when it could not be fixed. Everyone was nice about the problem and now I have my new replacement washer. So I have renewed the plan when it came up.

Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

Great! So worth it! I will always purchase Geek Squad Protection.

Items work very well , look very nice and hoping they last for years to come .

No complaints, I tend to buy with most more expensive purchases.

Glad I purchased this and wish i had before when purchsing but now i know to do so.