Customer Ratings & Reviews

Love all their warranty services and packages! Recommend

Geek squad protection awesome people over the phone help me and recommend me how to be ready for any inconvenient

Great protection plan! I thought it started coverage after the warranty ends but im not sure because the protection plan says good thru 3/2025 and if the warranty is 1 yr then the protection is actually only 2 yrs. However the geek squad description says it starts after the warranty ends so i have no idea.

I recommend protection.. never know if product I bought have issues down the road..

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

With all the electronics & computer technology, the Geel Squad extended service is well worth the money. Best Buy really takes care of you with this.

Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

Based on reviews… which said that the LG washer and dryer that I bought are excellent but periodically they ship lemons, I decided to subscribe to the geek squad protection plan. I've never done this before but the reviews said that when the machines are lemons they're truly lemons and will need to be replaced over a period of time. But once you get them working they work very very well.So far so good. I haven't had to use the geek squad warranty so I'm keeping my fingers crossed. I'm hoping my first washer and dryer ordered aren't lemons.

The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes

I received a $100 gift card from Best Buy because I exchange my Appliance

Geek Squad came and explained everything when they dropped off the items. They were very thorough. I really appreciated them explaining everything.

We had a washer explode and then had to wait three weeks to get a new one even though we had this warranty. We kept getting the run around from Best Buy. Also when you get a new replacement item the protection plan is over even though it's supposed to be for five years.

Very pleased with this combo washer/dryer will fit right under my counter top. Glad l git tge Geek Squad warranty. Peace of mind if l need them.

I had a service call from agent Shawn who was able to quickly resolve my problem after no help from the 800#. Highly recommended! He works out of the Cranberry store.

They are so helpful they know all the right answers and when you ask them a question they know right away with the right answer is I don’t have to go ask anyone else there really knowledgeable about everything no matter what products you buy from them and get the protection plan on it on the protection plan there’s no questions asked when somethings wrong they take care of you

Purchased the 5 year extended warranty through the geek squad for our Samsung washer. Although I haven't had to use them yet, it is nice to know I have the added protection if needed.

We always get the Greek Squad warrantee of high dollar purchases. Quick and easy one stop shopping. I’m sure there are other options, but have always been pleased the BB when I needed to call.

I love my washing machine. it's kind of like a smart watching machine. you don't have to worry about small medium or large loads. As you put the clothes in, the machine puts in just enough water for the load so there's no overload there's no underload there's just a perfect match for the load you have. this machine is great

I shopped around so long for a dryer and could only afford a used one but for about the same price I got this brand new Insignia dryer and it's one of thebest purchases lve made. This was the first Insignia product is made what since then the dryer a TV and I'm very happy with the brand. I have 4 kids so it's always going and it's great