Customer Ratings & Reviews

Had to use after dryer stopped spinning, easy to schedule, i was expdcting a couple of weeks wait since i am furtyer away from store (1hr) but i was able to get scheduled 2 days later.

Door wasnt closing properly and geek squad replaced it fast

Well they just brought my washer and really didnt have a chance .

It have affordable insurance price to keep my mache secure and protect

Installation was smooth! The technicians moved the old washer and dryer to the garage, hooked up everything and even cleaned up where water had spilled from the old washer. I highly recommend the Geek Squad. I hope I never have to use the rest of it, but for my peace of mind, I feel better for having it.

I love my washer.My clothes have never been cleaner

For all the horror stories that I read about new washers & dryers this PSP seemed like a no-brainer. Anything over $1k I'll drop the extra $ on to not be hassled if it dies. If my washer or dryer dies, I'm not going to be at a coin-op laundromat. Imma be watching the Nerd Squad roll up and fix it.

Best decision I ever made one bill all things covered by Best Buy as long as it’s purchased for them really good job with this one guys!

This plan pays for itself. Love how it covers it for 5 years. Definitely worth buying. If your appliances go out, if they cant repair it, they will replace it for the cost you paid for the item. Gives me peace of mind if anything goes wrong.

I ordered a combination washer/dryer and a warranty. The extended warranty kicked in on June 20th 2020 and here we are at May 18th 2023 and they tech pushed my repair date a week and said my drain motor is not covered and is going to tell me how much it's going to cost me. Nice.

We have purchased the protection plans for our major appliances and our electronics. We have used the plans more than I anticipated but I'm so glad we bought them. A washer, a TV, and a stove have had issues which were fixed or replaced. The money saved on replacement/repair outweighed the purchase price considerably.

I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

excellent dryer, Love the way the door opens for loading and unloading clothing

Excellent value for protecting my new GE profile washer/dryer combo. I have the peace of mind knowing my purchase is covered for 5 years. Thanks Best Buy!

Best washer and dryer I've ever owned..Best Buy came with great service and installed it

Geek squad 5-year services for an appliance purchase was a no-brainer. Best Buy services are a notch above those offered by Home Depot / Lowes for appliances. Highly recommend!

I love the warranty because I'm covered when my washer and dryer breaks down.

Good product no issues. Dries clothes well no gas smell

I haven’t had to use it yet, I will come back with a review when/if I do.

Always a great protection purchase and communication is always spot on.