Customer Ratings & Reviews

I purchased the 3 year protection just incase. Definitely worth it if something happens or goes wrong and with a big purchase nice option for the future

The geeks are there for when my washer and/or dry are in need of help.

My 1st dryer was defective upon delivery, didn’t work, when I called week squad they said I would have to call store and purchase a new one, even though the 1st one never worked. Store employee was very helpful and a new dryer was delivered a few days later. However since the 1st one did not work, I don’t feel like I should have had to wait for another to be delivered.

I like the geek squad plan. They're very helpful if you need them.

I never hesitate to reach out to these guys. They are absoltely great. Always very kind and really wanting to help. Very smart folks. Glad to have them!

One of the reason I shop at Best Buy first is because I know the Geek Squad support is superior to any other . I purchase it on any item that I believe may need an exspensive repair but also hope I never need the Geek Squad for any appliance that I have pruchased at Best Buy

Geek squad support,, always a good idea, !!!!!!!!!

I always buy the extended service in my appliances and it is well worth it. You can’t beat the price and I like how geek squad offers five year warranties.

This is one purchase that I hope we will never need, but it is reassuring to know that, should the washer ever break down during our first 5 years of ownership, we are fully covered.

We purchased the Geek Squad Protection Plan "just in case." However, my experience with Maytag products is that I'll never have to use it. It's getting harder and harder to find repair folks where I live. We also like the tech protection plan on our electronics. Best Buy is a friend!

Hopefully I never need this product, however for the length of the warranty and the price... that's what pushed me over the edge to purchase from Best Buy

Washing machine is great! I love the vent where is keeps it from smelling like other washing machines

The ability to customize my setting which includes steam cycles on the washer and dryer is a game changer! This is honestly the best washer dryer set Ive ever owned.

I have purchased Geek Squad Protection plans for all my appliances and any tech which costs me over $200 over the past 5 years. Great Customer Service at a decent price, which is more than I can say for the Manufacturer's plans offered/Customer Service that I've experience on previous appliances!

Comes in handy when you need it. Always available. Answers questions or finds the right person for you

The guys at the desk are well knowledgeable and helpful. I went in to get my phone checked after the backside cracked. They explaining the issue on the phone. They gave me the right suggestion to take my phone to the main apple store for the options available for me there.

Worth the money, offered a great price to protect my investment.

I have not had to use this for my washer yet, but bought for a peace of mind as i always do for appliances from Best Buy. It is a great investment.

I had this for a week now and I love it. Much larger capacity than my previous Kenmore elite washer and it beats it hands down in wash quality. The steam clan function is an icing on the cake. Not to mention the great looks.

Agent on phone, ordered the wrong parts. Waited 3 weeks for the parts, but 1st Repairman couldn't fix my range because the parts were wrong He ordered more parts & i waited another 3 weeks, but they weren't the right parts so 2nd Repairman ( who was good) couldn't fix it, but he did order the correct parts. He expedited the 3 week wait, so i could get the range fixed in 1 week& the good Repairman fixed it. It took 7 weeks for Geek Squad to do their job.