Customer Ratings & Reviews

Was offered a great price to protect my investment.

Not sure if I should be writing this review, since I haven't needed to use the warranty and hopefully never will. However, in my past experiences, there is a company that is as easy to deal with when it comes to warranties. So much so, that this is one of the few company's that I almost always purchase the warranty.

Have never had to use it on any of my purchases but its nice to have

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

I love my Dryer its confortable inside and look great and any laundry nice color white and grey

Everything was good,Delivery on time,Service was really good

i hope i never have to use this, but it's a great service to have. 5 years is a long time for a warranty, so well worth it.

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

From Store to Delivery top notch Service, old appliances were removed with the new ones taking their place with cars and Demonstration run.

First experience was my installation of my Sony 4K Smart TV. They removed my old tv and brought in the new one. Then the Geek Squad came in and did all the hook-up, showed me how to use it, and answered any questions I had. Was just a great experience, I went back to Best Buy to buy new washer and dryer. Installation team there was great. The Geek Squad is a super addition to Best Buy's team!

Have not had to use it yet and hope I never do, but glad to have

One of the reason I shop at Best Buy first is because I know the Geek Squad support is superior to any other . I purchase it on any item that I believe may need an exspensive repair but also hope I never need the Geek Squad for any appliance that I have pruchased at Best Buy

Do not ever buy an appliance without the BestBuy warranties. I can't begin to count how many times we have successfully used the warranties for everything from game consoles, appliances, computers and more. The cost for four or five years is less than a single repair. Furthermore, BestBuy repairs are completed relatively quickly. Home repair appointments are timely, as well.

Bought for my new washing machine because I have never had great luck with any kind of washing machine I get. I always get the protection plan for anything I buy!

The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

Haven't had to use Geek Squad this time but have always had a great experience in the past!

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

Perfectly amazing! Love the Samsung washer and all its capabilities.

The agent was very respectful and helpful. Knew exactly what was wrong with my washer.