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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,740 reviews
  • Rated 5 out of 5 stars

    Great deals that include protection and peace of m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good combo for budget friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo works so smooth, at first i was on the fence about the products but gave it a shot either way. It washes and dries as needed. Happy thus far. Didnt disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast and fixed issue. Tech was quick to fix issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One more load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service and care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems very inexpensive for the years of coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer install and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance. Pay for it and hope you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty on appliances is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    When not sure things will last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous washer lasted 4 years. I thought it would last 7. Getting a warranty for 5 years works for me in that if it doesn’t last as long as my previous one, I get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranties on most electronics. We’ve had to use them on multiple products as things don’t last like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were very friendly and nice and quickly set it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are investing in large appliances having Geek Squad is just a no brainer. Depending on what you buy they come to your home to service the item. I hope I never have to use it, but if I need it I know Geek Squad will be out to my home to service (or replace) my washer and dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer/Dryer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They attempted to repair the problem and once it wasn’t possible getting the items exchanged was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time for installation appointment and fast install great at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind for the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

    I would recommend this to a friend