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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5705 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,705 reviews
  • Rated 5 out of 5 stars

    Warranty well worth it for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our dryer died under the extended warranty, we bought a new washer to match the new dryer we had to purchase. We canceled our washer's warranty and received a small refund back against what we had paid. Adding the washer and dryer warranties together, we still came out way ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service and care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the extra years of service plan. I can't really locate my plan though but I believe it's on file with BestBuy. I think I call Geek Squad and they help if I ever need service so should be very easy to do. Was affordable and worth buying I think if something goes wrong with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Fast and prompt setup! I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the peace pf mind and knowledge that something like this is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty yet. I will use it when the time comes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty it’s the only reason to bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good combo for budget friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo works so smooth, at first i was on the fence about the products but gave it a shot either way. It washes and dries as needed. Happy thus far. Didnt disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan not much to say about it…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems very inexpensive for the years of coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part is warranty in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oh yes i just got it like 3 weeks ago and i love it only one problem connecting the hot and cold water lines if you want just cold water connect it to the cold water line on the back of the washer because I am i had to do it if its on hot line you'll get a error and no water will get into washer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase an appliance without a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off with a huge shout out to Carlos who serviced our machine several times. He was kind, courteous and very informative. I highly recommend the three year plan for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I miss this washer so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer but such a shame I lost it 2 months after I bought it I got harassed out of my apartment and lost everything I owed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Got to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as protection hope not to use but if needed it's geek squad they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it just makes no sense to buy something this expensive and not get a protection plan on it.. You are protecting your investment. And the Geek Squad makes it so easy they will come out fix repair or or replace I use eat squad for everything that I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the protection plans through Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.

    I would recommend this to a friend